Automotive Workshop Scheduler & Ops Coordinator

Al Futtaim Private Company (LLC); Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking a Workshop Planner to allocate technical jobs to technicians, monitor progress, and ensure on-time vehicle delivery. You will work with Service Advisors and workshop teams to maintain efficiency and quality in aftersales operations.

Ideal candidates have 2+ years in workshop planning, knowledge of repair orders, and are proficient in English. UAE GCC exposure and a valid UAE licence are a plus.

Qualifications

• Diploma in Automobile Engineering or related technical field.
• At least two years of experience in workshop planning or job control.
• GCC experience preferred and UAE driving licence advantageous.

Responsibilities

• Allocate technical jobs to technicians based on requirements and skills.
• Monitor the technician planning board and job progress control board.
• Ensure fair and accurate job distribution to support technician productivity and efficiency.
• Track work in progress and ensure assigned jobs are completed according to schedule.
• Support the Fix It Right process and help achieve quality targets.
• Monitor time-clocking practices and elevate any deviations or concerns.
• Provide regular vehicle progress updates to Service Advisors for on-time customer delivery.
• Communicate changes affecting vehicle completion including parts shortages or warranty concerns.
• Collaborate with internal and external teams for smooth workshop operation.

Skills

Workshop planning

Coordination

Job allocation

Technical repair understanding

English proficiency

Time management

Education

Diploma in Automobile Engineering

Mechanical Engineering

Related technical field

Tools

Workshop planning systems

ERP systems

Job description

Al Futtaim Private Company (LLC) is seeking a Workshop Planner to allocate technical jobs to technicians, monitor progress, and ensure on-time vehicle delivery. You will work with Service Advisors and workshop teams to maintain efficiency and quality in aftersales operations.

Ideal candidates have 2+ years in workshop planning, knowledge of repair orders, and are proficient in English. UAE GCC exposure and a valid UAE licence are a plus.