Automotive Workshop Operations Lead

CARPI AUTO; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

CARPI AUTO in Dubai seeks a proactive Workshop Coordinator to manage daily workshop operations and optimize workflow. You will allocate tasks to technicians, monitor progress, and ensure timely delivery while coordinating across reception, sales, QC, and management teams.

The role requires 3–5 years in automotive workshop operations, a Diploma or Bachelor’s in a related field, and strong ERP/CRM skills. Fluency in English is essential, Arabic is a plus.

Qualifications

• Diploma or Bachelor's degree in Automotive, Business Administration, or related field preferred.
• Minimum 3–5 years of experience in automotive workshop operations.
• Experience as Workshop Coordinator/Supervisor/Service Advisor or similar role highly preferred.

Responsibilities

• Coordinate and monitor daily workshop operations.
• Plan and organize workshop workflow based on job priorities.
• Allocate jobs to technicians and workshop teams.
• Monitor job progress and ensure timely completion.
• Follow up with technicians and supervisors regarding pending jobs.
• Coordinate vehicle movement between workshop sections.
• Ensure completed vehicles undergo required QC inspection before delivery.
• Maintain accurate job cards and workshop records.
• Prepare daily operational updates and reports.
• Communicate job status to relevant teams.
• Support reception and sales teams with workshop-related information.
• Assist in resolving customer concerns and operational issues.
• Ensure vehicles are delivered clean, complete and on time.
• Monitor workshop materials and coordinate with the store when required.
• Maintain workshop discipline, cleanliness and organization.

Education

Diploma or Bachelor's degree in Automotive, Business Administration, or related field

Tools

ERP/CRM software

Job description

CARPI AUTO in Dubai seeks a proactive Workshop Coordinator to manage daily workshop operations and optimize workflow. You will allocate tasks to technicians, monitor progress, and ensure timely delivery while coordinating across reception, sales, QC, and management teams.

The role requires 3–5 years in automotive workshop operations, a Diploma or Bachelor’s in a related field, and strong ERP/CRM skills. Fluency in English is essential, Arabic is a plus.