Automotive Repair Estimator & Client Liaison

Al Wegdaniyah Transport Solutions; Dubai; On-site; AED 50,000 - 85,000; Full time

Job summary

Al Wegdaniyah Transport Solutions seeks an experienced Automotive Estimator to prepare repair estimates based on inspection findings, costs, and parts pricing. You will liaise with insurance companies, customers and workshop staff to obtain approvals and keeps repairs within budget.

The ideal candidate has prior estimator or service advisor experience, strong negotiation and communication skills, and familiarity with garage management systems. UAE automotive experience is preferred.

Qualifications

• Experience as Automotive Estimator or Service Advisor.
• Knowledge of repair estimation, labour costing, and insurance procedures.
• Experience coordinating with insurance companies for estimates and approvals.
• Strong customer service, communication, negotiation, and follow-up skills.
• Ability to prepare quotations and explain repair recommendations to customers.
• Familiarity with automotive workshop operations and documentation.

Responsibilities

• Prepare accurate vehicle repair estimates based on inspection findings, repair requirements, labour costs and parts pricing.
• Visit insurance companies to submit estimates and supporting documents as required.
• Follow up with insurance companies to obtain approvals and negotiate adjustments.
• Coordinate with customers regarding inspection findings, costs, and completion dates.
• Liaise with technicians and workshop staff to assess repair requirements and monitor progress.
• Coordinate with spare parts team on availability, pricing and delivery timelines.
• Maintain records of estimates, approvals, repair orders and delivery schedules.
• Serve as main contact between customers, insurers, technicians, and purchasing teams.

Skills

Automotive industry knowledge

Customer service

Negotiation

Communication

Documentation

Attention to detail

Microsoft Office

Garage management systems

Tools

Garage management systems

Microsoft Excel

Job description

Al Wegdaniyah Transport Solutions seeks an experienced Automotive Estimator to prepare repair estimates based on inspection findings, costs, and parts pricing. You will liaise with insurance companies, customers and workshop staff to obtain approvals and keeps repairs within budget.

The ideal candidate has prior estimator or service advisor experience, strong negotiation and communication skills, and familiarity with garage management systems. UAE automotive experience is preferred.