Automation & Process Change Analyst

Remotedxb; Dubai; On-site; AED 167,400 - 223,200; Full time

Job summary

Remotedxb in Dubai is seeking a professional to document and improve operational processes within the organization. The role focuses on identifying inefficiencies and supporting automation and transformation initiatives.

Candidates should possess strong structured thinking and experience with process mapping tools, as well as a background in telecommunications. Excellent communication skills are essential for this role.

Qualifications

• Strong structured thinking and ability to break down complex processes.
• Experience with process mapping tools like Visio or Lucidchart.
• Proven background in telecommunications or managed services.

Responsibilities

• Document current processes and identify inefficiencies.
• Support design of improved workflows and automate processes.
• Coordinate user acceptance testing with stakeholders.

Skills

Structured thinking

Process mapping tools experience (Visio, Lucidchart, Miro)

Experience in telecommunications or managed services

Familiarity with Salesforce or similar CRM

Organizational and communication skills

Independent working ability

Experience in process improvement

Job description

Remotedxb in Dubai is seeking a professional to document and improve operational processes within the organization. The role focuses on identifying inefficiencies and supporting automation and transformation initiatives.

Candidates should possess strong structured thinking and experience with process mapping tools, as well as a background in telecommunications. Excellent communication skills are essential for this role.