Process Design Analyst

Client of AIQU; United Arab Emirates; On-site; AED 180,000 - 260,000; Full time

Job summary

Client of AIQU is seeking a Process Design Analyst to drive operational excellence by mapping and redesigning processes, mitigating risk, and developing SOPs and BRDs. You will collaborate with cross-functional teams to streamline workflows, ensure compliance, and support continuous improvement initiatives.

The ideal candidate has a bachelor’s degree in business or engineering, 3–8 years of hands-on process design and mapping experience, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 3–8 years of hands-on experience in process design and process mapping.
• Proven expertise in risk management and control assessment.
• Experience developing and maintaining SOPs.
• Strong proficiency in authoring BRDs.
• Familiarity with process improvement methodologies and tools.
• Excellent analytical and problem-solving skills.

Responsibilities

• Conduct end-to-end process design and reengineering workshops.
• Develop detailed process maps and workflow diagrams.
• Perform risk assessments and identify control gaps.
• Author and maintain standard operating procedures SOPs.
• Prepare business requirement documents BRDs for system and process changes.
• Collaborate with stakeholders across functions to gather requirements.
• Support implementation of new processes and monitor performance metrics.
• Drive continuous improvement through process optimization initiatives.

Skills

Process mapping

Risk management

SOP development

BRD authoring

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree

Tools

ERP systems

BPM software

Job description

About the Role We are seeking a Process Design Analyst In this role you will leverage your expertise in process design and mapping to drive operational excellence mitigate risk and develop comprehensive standard operating procedures SOPs and business requirement documents BRDs You will collaborate with cross-functional teams to streamline workflows ensure compliance and support continuous improvement initiatives

Responsibilities

• Conduct end-to-end process design and reengineering workshops
• Develop detailed process maps and workflow diagrams
• Perform risk assessments and identify control gaps
• Author and maintain standard operating procedures SOPs
• Prepare business requirement documents BRDs for system and process changes
• Collaborate with stakeholders across functions to gather requirements
• Support implementation of new processes and monitor performance metrics
• Drive continuous improvement through process optimization initiatives

Required Qualifications

• Bachelor s degree in Business, Engineering, or a related field
• 3 8 years of hands-on experience in process design and process mapping
• Proven expertise in risk management and control assessment
• Experience developing and maintaining SOPs
• Strong proficiency in authoring BRDs
• Familiarity with process improvement methodologies and tools
• Excellent analytical and problem-solving skills

Preferred Qualifications

• Lean Six Sigma Green Belt or equivalent certification
• Experience working with ERP or BPM software
• Strong stakeholder engagement and communication skills
• Prior experience in a regulated industry (e.g., finance, manufacturing)
• Knowledge of UAE regulatory requirements and business practices
• Ability to work effectively in a multicultural environment