Audio Visual Technician - Events Support

Atlantis; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Atlantis The Royal in Dubai is hiring an Audio Visual Technician to support conferences, events, and internal operations with professional AV equipment setup, testing, maintenance, and troubleshooting across the resort.

The role emphasizes coordinating with the AV team and stakeholders, ensuring compliance with standards and safety procedures, performing preventive maintenance, and providing reliable technical services for guest experiences.

Qualifications

• Experience setting up AV equipment for conferences and events.
• Ability to dismantle, test, and maintain AV systems.
• Strong troubleshooting and safety-conscious approach.

Responsibilities

• Set up Audio Visual equipment for conferences, events, and internal functions.
• Dismantle AV equipment safely and efficiently following events.
• Provide technical services to event teams and internal clients.
• Ensure installations comply with Atlantis standards and SOPs.
• Monitor external contractor setups for compliance with standards.
• Test installed AV equipment and identify operational faults.
• Carry out scheduled preventive maintenance.
• Perform first-line maintenance and troubleshooting.
• Maintain safe working environment during setup, operation, dismantling.
• Communicate effectively with AV colleagues and customers.

Skills

AV equipment setup

Troubleshooting

Preventive maintenance

Commissioning/testing

Safety compliance

Team collaboration

Job description

Audio Visual Technician - Events Support Job Snapshot Role: Audio Visual Technician Location: Dubai, United Arab Emirates Industry: Hospitality Function: Installation-Maintenance-Repair Experience: Not specified Job Type: Full-time Position Overview Atlantis The Royal is hiring an Audio Visual Technician for a Hospitality opportunity in Dubai, United Arab Emirates. This full-time technical services role supports conferences, events, and internal clients through professional AV equipment setup, dismantling, testing, preventive maintenance, troubleshooting, and monitoring of installed audio visual systems across the resort.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Installation-Maintenance-Repair Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full-time

Role Context

The Audio Visual Technician will provide hands-on technical support for events and internal operations at Atlantis The Royal. The position is responsible for preparing, installing, testing, dismantling, maintaining, storing, and cleaning AV equipment while ensuring technical setups meet resort standards and event requirements. The role requires effective coordination with the Audio Visual team, internal stakeholders, customers, and external contractors. Strong troubleshooting and critical-thinking capabilities are important for resolving technical, operational, safety, and compliance issues.

Key Responsibilities

• Set up Audio Visual equipment for conferences, events, and internal functions.
• Dismantle AV equipment safely and efficiently following events.
• Provide technical services to event teams and internal clients.
• Ensure equipment installations comply with Atlantis standards and Standard Operating Procedures.
• Confirm that event-specific technical requirements are correctly implemented.
• Monitor external contractor setups to ensure compliance with Atlantis technical standards.
• Test installed Audio Visual equipment and identify operational faults.
• Carry out scheduled preventive maintenance on resort-owned AV equipment.
• Perform first-line maintenance and troubleshooting of technical equipment.
• Implement established Audio Visual policies and procedures.
• Conduct regular decibel level tests on installed background music systems.
• Prepare weekly reports covering background music system testing.
• Maintain proper storage of technical equipment.
• Clean and care for AV equipment according to operational requirements.
• Check that technical equipment remains in safe and proper working condition.
• Maintain a safe working environment during equipment setup, operation, maintenance, and dismantling.
• Communicate effectively with AV colleagues, stakeholders, and customers.
• Collaborate with relevant teams to support smooth event operations.
• Provide practical solutions to technical problems affecting operations, compliance, or safety.
• Work assigned shifts according to operational and event requirements.

Technical Responsibilities

• The technician will support both portable event equipment and permanently installed Audio Visual systems.
• Duties extend beyond event setup to preventive maintenance and first-line technical support, helping maintain equipment availability and consistent performance across the resort.
• Regular system checks, equipment condition monitoring, safe handling, and accurate reporting form an important part of the position.

Skills Set

• Audio Visual equipment setup.
• AV equipment dismantling.
• Conference technical support.
• Event technical services.
• Installed AV systems.
• Background music systems.
• Decibel level testing.
• AV equipment testing.
• Preventive maintenance.
• First-line technical maintenance.
• Equipment troubleshooting.
• Technical equipment storage.
• AV equipment cleaning and care.
• External contractor monitoring.
• Technical safety compliance.
• Standard Operating Procedures.
• Technical reporting.
• Stakeholder communication.
• Customer support.
• Technical problem solving.
• Critical thinking.
• Team collaboration.

Work Requirements

• Ability to work shifts according to operational requirements.
• Ability to support conferences, events, and internal resort activities.
• Strong focus on safe equipment operation and maintenance.
• Ability to troubleshoot technical problems and develop practical solutions.
• Effective communication with colleagues, stakeholders, contractors, and customers.
• Ability to work collaboratively within the Audio Visual team.
• Commitment to Atlantis standards, policies, and operating procedures.

About Atlantis The Royal

Atlantis The Royal is part of Kerzner International and is located on the crescent of Palm Island in Dubai. The ultra-luxury experiential resort features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. The resort combines luxury accommodation with Michelin-starred and celebrity chef dining, immersive wellness, events, and distinctive guest experiences. More than 6,000 colleagues representing 129 nationalities support its operations within a diverse working environment focused on talent development, wellbeing, and exceptional hospitality.