Associate Relationship Manager, Corporate and Institutional Banking - UAE National Role

HSBC; Dubai; On-site; AED 260,000 - 420,000; Full time

Job summary

HSBC in Dubai seeks an ambitious UAE National to join Corporate Banking as an Associate Relationship Manager. The role centers on managing timely exits of accounts and maintaining client service until closure is complete.

You will act as the main liaison for clients and colleagues, track exit progress, ensure closures within deadlines, and provide MI on status, while coordinating with stakeholders to support swift completion of the process.

Qualifications

• Bachelor’s degree in business/finance/economics is required.
• Professional qualification (or currently enrolled) is required.
• Experience in corporate banking in the UAE region preferred.
• Strong planning and organisational skills; ability to work under pressure.

Responsibilities

• Act as the primary point of contact for clients and internal colleagues on service-related matters.
• Track and follow up on the status of accounts identified for exit.
• Ensure accounts are closed within agreed timeframes.
• Provide management information on the progress and status of account closures.
• Liaise with multiple stakeholders to support timely account-closure processes.
• Ensure KYC requirements are complete and up to date.

Skills

Banking experience

KYC understanding

Credit analysis

Planning & organisation

multitasking

IT skills

Education

Bachelor’s degree in business/finance/economics

Professional qualification (or currently enrolled)

Tools

Microsoft Office

Job description

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We’re looking for an ambitious UAE National to join our Corporate team in Dubai as an Associate Relationship Manager. The role focuses on managing the timely and orderly exit of accounts that no longer meet the Bank’s internal business parameters, while maintaining effective client servicing until closure is complete.

In This Role, You Will

• Act as the primary point of contact for clients and internal colleagues on service-related matters.
• Track and follow up on the status of accounts identified for exit.
• Ensure accounts are closed within agreed timeframes.
• Provide management information (MI) on the progress and status of account closures.
• Liaise effectively with multiple stakeholders to support the timely and smooth completion of the account-closure process.
• Ensure client-servicing requests are processed efficiently while accounts remain operational.
• Ensure that Know Your Customer (KYC) requirements are complete and up to date.
• Ensure daily exception reports are closed in a timely manner

To be successful in the role, you should meet the following requirements:

• Thorough understanding of bank and departmental procedures, functions, and activities
• Experience of having worked in a corporate environment manging corporate relationships
• Excellent planning and organisational skills with experience of working under pressure
• Multi-tasking, ability to manage multiple tasks simultaneously (such as new financing/transactional tasks and the existing portfolio requests)
• Proven ability of using their initiative
• Advanced computer and IT skills, including all Microsoft packages.
• Ability to prioritise workload effectively
• Bachelor’s degree in business/finance/economics
• Professional qualification (or currently enrolled)
• Previous experience in Corporate Banking in the region
• Previous experience either managing or supporting a portfolio
• Analysis/Understanding of financial statements
• Strong credit underwriting, financial analysis, and credit writing capability
• Knowledge of the UAE corporate market and regulatory environment preferred
• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.

You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

Management of Risk

The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation, and promote an environment that supports diversity and reflects the HSBC brand. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.