Associate Program Manager UAE National, MENAT DEX Team

Amazon; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Amazon in Dubai, United Arab Emirates, is seeking an Associate Program Manager to support planning, coordination, and execution of programs across Delivery Experience, Basket Building, and Consolidation initiatives. You will collaborate with Product, Tech, Operations, and Business stakeholders to drive outcomes and enhance the customer shopping and delivery experience.

Key focus areas include tracking program health, defining goals, and delivering clear updates to leadership.

Qualifications

• Bachelor's degree or above in Operations, Business, Project Management or Engineering.
• Experience in program management, operations, or related roles.
• Strong English written and verbal communication skills.
• Experience with data and analytics tools including Excel and SQL.

Responsibilities

• Support end-to-end program management across multiple workstreams.
• Monitor milestones, track health metrics, and escalate blockers.
• Coordinate across cross-functional teams to align priorities and deliverables.
• Define program goals, success metrics and measures of impact.
• Prepare concise updates and leadership-ready documentation.
• Identify process gaps and drive operational efficiency improvements.
• Assist with data gathering and analysis to inform decisions.

Skills

Cross-functional collaboration

Data-driven decisions

English communication

Education

Bachelor's degree or above in Operations, Business, Project Management or Engineering

Tools

Microsoft Excel

SQL

Job description

We are looking for a motivated and detail-oriented Associate Program Manager to join our this role you will support the planning coordination and execution of programs across Delivery Experience Basket Building and Consolidation initiatives. You will work closely with cross-functional teams including Product Tech Operations and Business stakeholders to drive program outcomes and contribute to our customers end-to-end shopping and delivery experience.

Key job responsibilities

• Support the end-to-end program management of initiatives across Delivery Experience Basket Building and Consolidation workstreams ensuring timely delivery against defined milestones.
• Track program health by monitoring key metrics identifying risks and escalating blockers to senior stakeholders in a timely manner.
• Coordinate across cross-functional teams to align on priorities dependencies and deliverables facilitating regular syncs and status updates.
• Assist in defining program goals success metrics and mechanisms to measure impact of initiatives on customer experience and business outcomes.
• Prepare clear and concise program updates reports and documentation for leadership reviews and team communications.
• Contribute to continuous improvement by identifying process gaps and proposing solutions to improve operational efficiency.
• Support data gathering and analysis to inform program decisions and track progress against goals.

About the team

Our team focuses on improving the customer experience across the end-to-end shopping and delivery journey. We work on programs that drive basket building to increase units per purchase optimize consolidation to improve delivery efficiency and enhance the overall delivery experience for our customers. We are a collaborative data-driven team that values ownership innovation and customer obsession.

• Bachelors degree or above in Operations Business Project Management or Engineering
• Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
• Experience in English-language communication skills both written and verbal
• Experience with data and analysis tools including Microsoft Excel and SQL
• Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• 13 years of experience in program management operations or a related role.
• Experience in retail project management supply chain inventory management sourcing finance and/or consulting
• Experience using data and metrics to back up assumptions evaluate outcomes and make data-driven decisions

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Required Experience:

Manager