Program Manager, Retail Selection, MENA Stores, Retail Selection

Q Tech General Trading LLC; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Q Tech General Trading LLC is seeking a customer-centric Program Manager to lead Retail Selection Programs for the MENA region. You will own all initiatives aiming to speed up product selection, addition, and conversion across the funnel, working with senior leaders and cross-functional teams in a fast-moving environment.

You will need strong stakeholder management, people leadership, and analytical problem-solving skills to drive objective-focused outcomes and maintain program delivery with

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Experience driving end-to-end delivery and communicating results to senior leadership.

Responsibilities

• Lead Retail Selection Programs across the MENA region.
• Own selection goals, track progress, and coordinate with leaders and support teams.
• Identify growth opportunities and build programs and processes to realize them.
• Transform customer insights into projects, features and processes to diversify the product selection.
• Establish and track growth metrics and success indicators for selection initiatives.

Skills

Program management

Cross-functional teamwork

Data-driven decision making

Stakeholder management

SQL

Excel

Education

Bachelor's degree

Tools

Excel

SQL

Job description

MENA Retail team is looking for a customer centric Program Manager to lead the Retail Selection Programs. This person will own all the initiatives and projects aimed to speed up selection addition and conversion across the funnel.

To be successful in this role you must have strong stakeholder and people manager capabilities and superior analytical, problem-solving and project management skills. Operating in a fast-moving and sometimes ambiguous environment, and taking full control and responsibility for achieving business objectives.

Key job responsibilities

• Responsible of all projects and initiatives aim to speed up selection addition and conversion
• Fully own selection goals across MENA (setting, tracking and owning them)
• Interact with leaders across business organization, support and technical teams to develop selection initiatives
• Identify selection growth opportunities and build the programs and required processes to realize them
• Transform customer insights into projects, features and processes that increase and diversify the selection of products offered by Retail
• Establish and track selection growth goals, the supporting business metrics and success indicators
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders
• Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them

Requirements

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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