Assistant Waiter/Waitress

SLS Dubai Hotel & Residences; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

SLS Dubai Hotel and Residences invites a courteous waiter to join its luxury hotel dining team. You will provide attentive service, present menus, and ensure flawless guest experiences in a 5-star ambience.

Maintain menu knowledge, assist the head waiter, and uphold hygiene and service standards across opening, service, and closing activities. A friendly, detail-oriented, and proactive attitude is essential in this fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in a public contact position, preferably in an upscale or lifestyle hotel.
• Gracious, friendly and personable demeanor.
• Ability to multitask, work in a fast-paced environment and maintain high attention to detail.
• Strong verbal and written communication skills in English.
• Ability to work independently and with others to promote teamwork.

Responsibilities

• Provide friendly, courteous and professional service at all times.
• Maintain clear communication with management regarding updates, guest feedback and concerns.
• Maintain complete knowledge of all menu items.
• Prepare and check tables before service and support mise en place.
• Assist head waiter with table settings, service during rounds and closing procedures.
• Ensure proper service of food from kitchen to guest and uphold standards.

Skills

English proficiency

Customer service

Multitasking

Communication (verbal and written)

Teamwork

Education

High School Diploma or equivalent

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Provide friendly, courteous, and professional service at all times.
• Maintain clear and effective communication with the management, ensuring that operational updates, guest feedback and any concerns are promptly communicated.
• Maintain complete knowledge of all menu items.
• Prepare and check tables before service.
• Support the head waiter with mise en place, table resetting and preparation before and during the service.
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest.
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures.
• Set up and maintain tables, stations and service areas according to hotel/ restaurant standards.
• Be assertive and attentive at ALL times.
• Have thorough knowledge of all product and service procedures.
• When presenting the food or beverages to the guests, ensure to present the dishes according to the hotel/ restaurant standards.

Qualifications

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork