Assistant Waiter/Waitress

Ennismore; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

SLS Dubai Hotel and Residences, part of the Ennismore family, invites an attentive hospitality professional to join our luxury restaurant team.

As a waiter, you will provide friendly service, maintain menu knowledge, assist with mise en place, and ensure service standards align with our 5-star brand.

This on-site role requires strong English communication, multitasking in a fast-paced setting, and teamwork across departments.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in a public contact role, preferably in an upscale hotel.
• Gracious, friendly and fun demeanor.
• Ability to multitask in a fast-paced environment with attention to detail.
• Strong verbal and written English communication.
• Maintain positive working relationships and promote teamwork.

Responsibilities

• Provide friendly, courteous, and professional service at all times.
• Maintain communication with management about updates and guest feedback.
• Maintain knowledge of all menu items.
• Prepare and check tables before service.
• Support head waiter with mise en place and table prep.
• Ensure company practices when delivering food from kitchen to guest.
• Complete opening and closing procedures.
• Set up and maintain tables, stations and service areas.
• Be assertive and attentive at all times.
• Have thorough knowledge of all product and service procedures.
• Present dishes according to hotel/restaurant standards.

Skills

Communication skills

Multitasking

Attention to detail

English proficiency

Teamwork

Customer service

Education

High School Diploma

Job description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units,with254 uniquely designed hotelrooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,SLS Dubaiisone of the tallest hotelsand residences in the region.

Awondrous and strikinglandmark in Downtown District, designed by theaward- winning architects andinterior designer Paul Bishop,the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Provide friendly, courteous, and professional service at all times.
• Maintain clear and effective communication with the management, ensuring that operational updates, guest feedback and any concerns are promptly communicated.
• Maintain complete knowledge of all menu items.
• Prepare and check tables before service.
• Support the head waiter with mise en place, table resetting and preparation before and during the service.
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest.
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures.
• Set up and maintain tables, stations and service areas according to hotel/ restaurant standards.
• Be assertive and attentive at ALL times.
• Have thorough knowledge of all product and service procedures.
• When presenting the food or beverages to the guests, ensure to present the dishes according to the hotel/ restaurant standards.

Qualifications

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork