Assistant Supervisor (Logistics)

Al Khayyat Investments (AKI); Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Al Khayyat Investments (AKI) in Dubai is seeking a Transport Operations Supervisor to arrange and supervise dispatches and deputize the Transport Senior Supervisor in their absence. The role focuses on delivering products on time while maintaining loading quality and vehicle readiness.

You will plan daily resource use, route outgoing trucks, coordinate with customer teams, ensure stock accuracy, and enforce QA standards.

Qualifications

• Graduate in any relevant discipline or high school graduate with equivalent experience.
• 3 years supervisory experience in fleet management.
• Good knowledge of Quality Assurance elements and implementation.
• Good communication and interpersonal skills.

Responsibilities

• Resource planning and utilization: Plan daily use of resources, manage floor and delivery operations to maximise productivity.
• Outgoing and delivery trucks routing & scheduling: Plan daily outbound truck loading to maximise staff productivity.
• Plan and schedule routing to meet delivery lead-time targets and maximize fleet utilisation.
• Communicate with TM CBD team and customer receiving staff to streamline delivery issues.
• Stock accuracy: ensure goods loaded/received match orders and conduct weekly inventory counts.
• Delivery returns: verify quantities/quality of goods returned to avoid disputes.
• Collection of payment / invoice delivery confirmation: ensure cheques and cash collection at delivery.
• Ensure invoices are returned to warehouse the same day with customer signature.
• Delivery quality and SOPs: ensure loading/unloading quality and pattern safety.
• Vehicle inspection: ensure trailers/trucks are in good condition to comply with QA standards.
• Staff training: ensure delivery staff are trained and performance reviewed regularly.

Skills

Communication skills

Interpersonal skills

Quality Assurance knowledge

Leadership / supervision

Education

Graduate in related discipline

Job description

JOB PURPOSE:

To arrange and supervise the dispatches of products to achieve the company’s business plan.

To deputize the Transport Senior Supervisor in his absence.

KEY ACCOUNTABILITIES:

• Resource planning and utilization: Plan the daily effective use of resources, manage and handle floor and delivery operations to maximize productivity.
• Outgoing and Delivery trucks routing & scheduling: Plan daily Outgoing truck Loading to maximize staff productivity.
• Plan and schedule the routing effectively and efficiently in order to meet delivery lead-time target and maximize fleet utilization.
• Communicate with TM CBD team and customer receiving staff to streamline delivery issues and expedite truck / trailer offloading at customer premises
• Stock accuracy: Ensure quantity of goods loaded / received are as per order quantity to facilitate cycle counts are conducted and reconciled weekly to achieve inventory record accuracy.
• Delivery returns: Verify and confirm the quantity and quality of goods returned from trade as per documents to avoid customer complaints and stock variations
• Collection of payment / Invoice Delivery Confirmation:Ensure collection of cheques and cash at the time of delivery to adhere to payment terms mentioned on the invoice.
• Insure all invoices are returned to the warehouse on same day of delivery signed by the customer as proof of delivery.
• Outgoing product quality and SOP’s Ensure quality of goods offloaded and loaded is perfect and that the offloading / loading patterns will not create damages / trade returns.
• Ensure that incoming / outgoing trailers and trucks are inspected and are in perfect condition in order to comply with QA standards.
• Ensure that delivery staff are regularly trained / qualified and their performance regularly reviewed to achieve desired picking / delivery accuracy.

EXPERIENCE, QUALIFICATION & SKILLS:

• Graduate in any relevant discipline or high school graduate with equivalent experience.
• 3 years supervisory experience in fleet management.
• Good knowledge in Quality Assurance elements and implementation
• Good communication skill and interpersonal skills