Assistant Sales Manager - Corporate Proactive | Aloft Abu Dhabi

Remote DXB; Abu Dhabi; On-site; AED 45,000 - 56,000; Full time

Job summary

Aloft Hotels in the United Arab Emirates seeks a Guest Services Associate to join the Sales & Marketing support team and help maximise guest experiences.

You will process reservations, resolve guest requests, coordinate with departments, manage Marriott Rewards data, and support training efforts.

The role requires a high school diploma and at least two years of related work experience, a professional appearance, and dedication to quality standards.

Qualifications

• High school diploma or GED required.

Responsibilities

• Use sales techniques to maximize revenue and maintain guest loyalty
• Process reservation requests, changes, and cancellations
• Resolve guest calls, requests, or problems by coordinating with relevant departments
• Manage Marriott Rewards information and redemption requests
• Perform general office duties to support Sales & Marketing
• Assist management in training and motivating employees
• Maintain professional appearance and follow company policies
• Monitor performance to ensure adherence to quality standards

Education

High school diploma or GED

Job description

Responsibilities

• Use sales techniques to maximize revenue and maintain guest loyalty
• Process reservation requests, changes, and cancellations
• Resolve guest calls, requests, or problems by coordinating with relevant departments
• Manage Marriott Rewards information and redemption requests
• Perform general office duties to support Sales & Marketing
• Assist management in training and motivating employees
• Maintain professional appearance and follow company policies
• Monitor performance to ensure adherence to quality standards

Requirements

• High school diploma or G.E.D. equivalent
• At least 2 years of related work experience

About the Company

Aloft Hotels is a modern, personality-driven brand within the Marriott International portfolio, designed to be a hub for connection and social interaction.