Assistant Relationship Manager Analyst

Intesa Sanpaolo Group; Abu Dhabi; On-site; AED 480,000 - 720,000; Full time

Job summary

Intesa Sanpaolo Group is seeking a capable Support professional to assist Relationship Managers in managing client relationships and addressing customer needs within the UAE. The role emphasizes documentation, regulatory compliance, and producing proposals and marketing materials to enhance customer management and operational efficiency.

Your responsibilities include coordinating between front and back offices, ensuring proper documentation for establishing relationships and processing

Qualifications

• 1-3 years of experience in the role.
• Bachelor degree or post graduate in Economics, Marketing, Business or Law;
• Understanding of documentation and operating processes;
• Good command of English;
• Ability to understand and exploit financial information and databases.
• Familiar with local laws, banking regulations and practices.

Responsibilities

• Liaise between front office (Marketing/Business Development) and back office.
• Be responsible for ensuring that relevant documentation are in order for establishing the relationship and processing the customer's transactions.
• Assist Relationship Managers in handling the clients and their requirements.
• Assist Relationship Managers in addressing the customer queries on Bank's product and seek solution to their requests;
• Ensure that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
• Ensure the proper management of customers guaranteeing internal compliance to the Bank's provisions for the regulatory framework as well as the Bank's other operating processes.
• Support Relationship Managers in assessing the management trend and economic performance of the reference customer and activating the necessary corrective actions.
• Handle preliminary activities and draft documents, proposals and marketing material.

Job description

You will support the Relationship Managers in managing client relationships, addressing customer needs, and providing solutions related to the Bank’s products and services. The position involves ensuring proper documentation, regulatory compliance, and high-quality administrative support, while contributing to customer management, operational efficiency, and the preparation of proposals and marketing materials.

What you'll be doing

• Liaise between front office (Marketing/Business Development) and back office.
• Be responsible for ensuring that relevant documentation are in order for establishing the relationship and processing the customer's transactions.
• Assist Relationship Managers in handling the clients and their requirements.
• Assist Relationship Managers in addressing the customer queries on Bank's product and seek solution to their requests;
• Ensure that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
• Ensure the proper management of customers guaranteeing internal compliance to the Bank's provisions for the regulatory framework as well as the Bank's other operating processes.
• Support Relationship Managers in assessing the management trend and economic performance of the reference customer and activating the necessary corrective actions.
• Handle preliminary activities and draft documents, proposals and marketing material.

Who we are looking for

If you want to turn your passion into a career and you have the following characteristics, we are waiting for you:

• 1-3 years of experience in the role.
• Bachelor degree or post graduate in Economics, Marketing, Business or Law;
• Understanding of documentation and operating processes;
• Good command of English;
• Ability to understand and exploit financial information and databases.
• Familiar with local laws, banking regulations and practices.

About us

We are the leading banking group in Italy and one of the Top Tier in Europe. Join us and be part of our successful story!

With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth, with a strong commitment to the environment and a tangible impact on society. People are our driving force. We take care of them and foster an inclusive culture where everyone feels valued and empowered.

The IMI Corporate & Investment Banking Division is a global partner for Corporate, Public Finance and Financial Institutions clients. Committed to supporting the economy in the countries in which it operates, it stands out for its historical presence in financial markets and its extensive and innovative offer.

Join an international and innovative Group. Don't wait for the future, choose it!

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We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.