Assistant Manager - Wynn Oasis

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 89,000 - 134,000; Full time

Job summary

Wynn Al Marjan Island is seeking an Assistant Manager Wynn Oasis to join the resort's Staff Accommodation team in Ras Al Khaimah. You will support daily housing operations, including housekeeping, front desk, and transport, while coordinating events and resident services to ensure exceptional guest experiences.

Ideal candidates hold a Diploma or Bachelor's in Hospitality or Facilities Management with 1–2 years of supervisory experience in housing or hospitality, plus strong interpersonal skills

Qualifications

• Diploma or Bachelor’s degree in Hospitality, Facilities Management, or related field.
• 1–2 years of supervisory experience in housing, hospitality, or facilities.
• Experience managing residential facilities is a plus.

Responsibilities

• Oversee daily housing operations including housekeeping, maintenance, front desk, and transportation.
• Plan and execute resident events, wellness programs, and cultural celebrations.
• Address resident concerns and service requests professionally and escalate when needed.
• Conduct routine inspections of rooms and common areas for cleanliness and safety.
• Coordinate with Facilities, Security, and HR to ensure seamless service.
• Monitor room assignments, move-in/move-out, and occupancy levels.
• Maintain records for inventory, maintenance requests, and resident feedback.
• Supervise front-line staff and ensure high performance and service standards.
• Assist in emergency preparedness and response procedures.
• Promote a positive, inclusive living environment for all residents.

Skills

Interpersonal skills

Guest-focused mindset

Education

Diploma or Bachelor's degree in Hospitality, Facilities Management, or related field

Tools

Microsoft Office

Housing/Property management systems

Job description

About the Position

Wynn Al Marjan Island is currently seeking Assistant Manager Wynn Oasis to join the resort s Staff Accommodation team.

The primary duties and responsibilities of this role are

• Support the Operations Manager in overseeing daily housing operations including housekeeping maintenance front desk and transportation services
• Assist in planning and executing resident events wellness programs and cultural celebrations to enhance community engagement
• Address resident concerns and service requests with professionalism and empathy escalating issues as needed
• Conduct routine inspections of rooms and common areas to ensure cleanliness safety and compliance with brand standards
• Coordinate with internal departments such as Facilities Security and HR to ensure seamless service delivery
• Monitor room assignments move-in move-out processes and occupancy levels to support efficient space utilization
• Maintain accurate records for inventory maintenance requests and resident feedback
• Supervise and support front-line staff ensuring high performance and adherence to service standards
• Assist in emergency preparedness and response procedures
• Promote a positive inclusive and respectful living environment for all residents

The ideal candidate for this position will have the following experience and qualifications

• Diploma or Bachelor s degree in Hospitality, Facilities Management, or a related field preferred
• 1 2 years of supervisory or team lead experience in housing, hospitality, or facility operations
• Experience in managing residential facilities or large-scale accommodations is an advantage
• Strong interpersonal and communication skills with a guest-first mindset
• Proficiency in Microsoft Office; experience with housing/property management systems is a plus
• Ability to work flexible hours, including weekends and holidays
• Strong organizational skills and the ability to multitask in a fast-paced environment