Assistant Manager - Reservations

Hyatt Hotels Corporation; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

The Hyatt Hotels Corporation in Dubai invites applications for an Assistant Manager - Reservations to lead and oversee the reservations team and ensure exceptional guest service. This role sits within the Rooms Division and supports reception operations to deliver smooth check-in/out experiences.

Ideal candidates have a hospitality or tourism qualification, at least 3 years in hotel operations, and strong customer service, communication, and interpersonal skills in a fast-paced environment.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 3 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• You will be responsible to provide an excellent and consistent level of service to your customers.
• The Assistant Manager - Reservations is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsible to provide an excellent and consistent level of service to your customers. The Assistant Manager - Reservations is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 3 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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