Assistant Manager – Pool Services

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 111,600 - 167,400; Full time

Benefits offered by this job

Attractive salary

Healthcare package

Life insurance

Incentive programs

Excellent leave policy

Job summary

Wynn Al Marjan Island in Ras al-Khaimah is looking for an Assistant Manager to join their Pool Services team. Responsibilities include overseeing daily pool operations, managing staff, ensuring water quality, and compliance with safety regulations. The ideal candidate has 3–5 years of relevant experience, strong leadership skills, and certifications in Lifeguard and First Aid/CPR. The position offers an attractive salary and excellent employee benefits such as a healthcare package and life insurance.

Qualifications

• Minimum 3–5 years of experience in pool or recreation operations, with supervisory experience.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

Responsibilities

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling.
• Monitor water quality and coordinate with engineering for maintenance and repairs.
• Support the Aquatics Manager in ensuring compliance with health and safety regulations.

Skills

Communication skills

Leadership skills

Knowledge of pool maintenance

Water safety standards knowledge

Education

Diploma or degree in Hospitality, Recreation, or related field

Tools

Lifeguard certification

First Aid/CPR certification

Job description

About the Position

Wynn Al Marjan Island is currently seeking an Assistant Manager to join the resort’s Pool Services team.

Responsibilities

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling, guest services, and cleanliness.
• Monitor water quality and coordinate with engineering for maintenance and repairs.
• Support the Aquatics Manager in ensuring compliance with health and safety regulations.
• Supervise and train team members to maintain high standards of service and safety.
• Respond to guest inquiries and resolve issues promptly and professionally.
• Maintain inventory of pool supplies and assist with ordering and stock control.
• Ensure poolside amenities (towels, cabanas, loungers) are well‑maintained and presented.
• Assist in organizing poolside events and special services.
• Ensure qualitative Forbes Five Star standards are met.
• Maintain accurate records of water testing, incident reports, and staff certifications.
• Promote a positive team culture focused on guest satisfaction and operational excellence.

Qualifications

• Diploma or degree in Hospitality, Recreation, or related field preferred.
• Minimum 3–5 years of experience in pool or recreation operations, with supervisory experience.
• Lifeguard and First Aid/CPR certification required; Pool Operator Certification preferred.
• Strong communication and leadership skills.
• Knowledge of pool maintenance and water safety standards.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, life insurance, incentive programs, and other employee benefits.