Assistant Manager - Pool Services

Wynn Al Marjan Island; Dubai; On-site; AED 201,000 - 312,000; Full time

Benefits offered by this job

Salary in AED

Healthcare package

Life insurance

Incentive programs

Leave policy

Job summary

Wynn Al Marjan Island is seeking an Assistant Manager to join the resort’s Pool Services team. You will oversee daily pool operations, coordinate lifeguard and attendant scheduling, monitor water quality, and ensure guest services are delivered to high standards.

The ideal candidate has a Diploma or degree in Hospitality or related field, 3–5 years in pool operations, relevant certifications, and proven leadership.

Qualifications

• Diploma or degree in Hospitality, Recreation, or related field.
• Minimum 3–5 years of experience in pool or recreation operations, with supervisory experience.
• Lifeguard and First Aid/CPR certification required; Pool Operator Certification preferred.
• Strong communication and leadership skills.
• Knowledge of pool maintenance and water safety standards.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

Responsibilities

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling, guest services, and cleanliness.
• Monitor water quality and coordinate with engineering for maintenance and repairs.
• Support the Aquatics Manager in ensuring compliance with health and safety regulations.
• Supervise and train team members to maintain high standards of service and safety.
• Respond to guest inquiries and resolve issues promptly and professionally.
• Maintain inventory of pool supplies and assist with ordering and stock control.
• Ensure poolside amenities are well-maintained and presented.
• Assist in organizing poolside events and special services.
• Ensure Forbes Five Star standards are met.
• Maintain accurate records of water testing, incident reports, and staff certifications.

Skills

Lifeguard certification

First Aid/CPR certification

Communication skills

Leadership skills

Education

Diploma or degree in Hospitality/Recreation

Job description

Job Description:

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 miles from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is currently seeking an Assistant Manager to join theresort’s Pool Services team.

The primary duties and responsibilities of this role are:

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling, guest services, and cleanliness.


• Monitor water quality and coordinate with engineering for maintenance and repairs.


• Support the Aquatics Manager in ensuring compliance with health and safety regulations.


• Supervise and train team members to maintain high standards of service and safety.


• Respond to guest inquiries and resolve issues promptly and professionally.


• Maintain inventory of pool supplies and assist with ordering and stock control.


• Ensure poolside amenities (towels, cabanas, loungers) are well-maintained and presented.


• Assist in organizing poolside events and special services.


• Ensure qualitative Forbes Five Star standards are met.


• Maintain accurate records of water testing, incident reports, and staff certifications.


• Promote a positive team culture focused on guest satisfaction and operational excellence

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Diploma or degree in Hospitality, Recreation, or related field preferred.


• Minimum 3–5 years of experience in pool or recreation operations, with supervisory experience.


• Lifeguard and First Aid/CPR certification required; Pool Operator Certification preferred.


• Strong communication and leadership skills.


• Knowledge of pool maintenance and water safety standards.


• Ability to work flexible hours, including weekends and holidays.


• Prior experience and training with Forbes Travel Guide standards required.

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant's seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Requirements: