Assistant Laundry Manager

Rixos Hotels Gulf; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Rixos Premium Saadiyat Island is seeking an Assistant Laundry Manager to support the daily operations of the hotel laundry and linen services, ensuring high standards of quality, hygiene and presentation in line with luxury hotel expectations.

You will supervise the laundry team, coordinate with departments, and help maintain inventory, schedules and equipment performance to deliver exceptional guest experiences.

Qualifications

• Minimum 3–5 years of laundry experience in luxury hospitality.
• Previous supervisory or team-leadership experience in hotel laundry.
• Strong knowledge of commercial laundry operations and fabric care.
• Understanding of hygiene, health & safety, and quality-control procedures.
• Experience with industrial laundry equipment and basic troubleshooting.

Responsibilities

• Assist the Laundry Manager in overall daily operation of the hotel laundry.
• Supervise laundry team, ensure efficient workflow and productivity.
• Monitor washing, drying, pressing, folding, sorting, and distribution of linen.
• Ensure processing adheres to approved procedures and quality standards.
• Maintain cleanliness, hygiene, and sanitation in the laundry area.
• Inspect linen and uniforms for quality and presentation.
• Coordinate with Housekeeping, Rooms Division, F&B and others on linen needs.
• Handle guest and special laundry requests accurately and promptly.
• Monitor equipment condition and report issues; assist with maintenance schedules.
• Train and develop staff on procedures, safety, and quality standards.

Skills

Laundry operations

Supervisory skills

Industrial laundry equipment

Hygiene & safety

Team leadership

Tools

Laundry machinery

Job description

Job Description:

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

The Assistant Laundry Manager supports the Laundry Manager in overseeing the daily operations of the hotel laundry and linen services. The role ensures that all guest laundry, hotel linen, uniforms, and other textile items are processed efficiently and to the highest standards of quality, hygiene, and presentation in accordance with luxury hotel standards.

Key Responsibilities

• Assist the Laundry Manager in the overall management and daily operation of the hotel laundry department.
• Supervise and coordinate laundry team members, ensuring efficient workflow and high productivity.
• Monitor the washing, drying, pressing, folding, sorting, and distribution of hotel linen, uniforms, guest laundry, and F&B linen.
• Ensure all laundry is processed according to approved procedures, fabric-care instructions, and quality standards.
• Maintain high standards of cleanliness, hygiene, and sanitation throughout the laundry area.
• Conduct regular inspections of processed linen and uniforms to ensure they meet the hotel's quality and presentation standards.
• Monitor linen and uniform inventory levels and assist with regular stocktaking.
• Coordinate with Housekeeping, Rooms Division, Food & Beverage, and other departments regarding linen and uniform requirements.
• Ensure guest laundry and special laundry requests are handled accurately, promptly, and with appropriate care.
• Monitor the condition and performance of laundry equipment and report technical issues promptly.
• Assist with preventive maintenance schedules and coordinate with Engineering when required.
• Control the proper use of laundry chemicals, detergents, and other supplies while minimizing waste and operational costs.
• Ensure proper handling of damaged, stained, or lost linen and uniforms.
• Assist in preparing duty rosters, allocating daily tasks, and monitoring attendance and performance.
• Train, coach, and develop laundry employees on operating procedures, safety, hygiene, and quality standards.
• Ensure compliance with hotel policies, health and safety regulations, fire safety procedures, and environmental standards.
• Monitor departmental expenses and support cost‑control initiatives.
• Maintain accurate records and prepare operational reports as required.
• Assist the Laundry Manager with audits, inspections, quality checks, and departmental projects.
• Step in and take responsibility for the department in the absence of the Laundry Manager.

Qualifications

• Minimum 3–5 years of laundry experience, preferably within a 5-star hotel or luxury hospitality environment.
• Previous supervisory or team‑leadership experience in a hotel laundry operation.
• Strong knowledge of commercial laundry operations, linen handling, fabric care, and laundry chemicals.
• Good understanding of hygiene, health & safety, and quality‑control procedures.
• Experience with industrial laundry equipment and basic troubleshooting.
• Strong organizational and communication skills.
• Ability to work under pressure in a fast‑paced hotel environment.
• Good leadership, coaching, and team‑management skills.
• Professional appearance and a strong commitment to guest service and luxury standards.

Additional Information

Your team and working environment

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding