Assistant Housekeeping Manager — Luxury Hotel Operations

NH Collection Hotels & Resorts; Dubai; Sur place; AED 134 000 - 201 000; Plein temps

Résumé du poste

NH Collection Dubai The Palm is seeking an Assistant Housekeeping Manager to support the Executive Housekeeper in managing daily housekeeping operations and delivering exceptional cleanliness, comfort and presentation for our guests.

You will lead a multicultural team, coordinate with Front Office and Engineering, oversee rostering and training, and promote sustainable practices while maintaining NH Collection standards.

Qualifications

• Previous experience as Assistant Housekeeping Manager or Housekeeping Supervisor in upscale or luxury hotel.
• Strong knowledge of housekeeping operations, room inspections, linen management and cleaning standards.
• Proven ability to lead, train and motivate a multicultural team.
• Strong organizational, planning and problem-solving skills.
• Excellent attention to detail and a commitment to guest satisfaction.

Responsabilités

• Oversee cleanliness and presentation of guest rooms, public areas and back-of-house areas in line with NH Collection standards.
• Plan daily work assignments and coordinate staffing to meet occupancy levels and requirements.
• Inspect guest rooms and areas, ensure standards are met and corrective actions are completed.
• Coordinate with Front Office to prioritise room readiness, arrivals, departures and special requirements.
• Work with Engineering to report maintenance defects and follow up on repairs.
• Supervise, coach and develop Housekeeping Supervisors, Room Attendants, Housemen and other team members.
• Assist with recruitment, onboarding, training and performance reviews, promoting accountability and teamwork.
• Assist with duty rosters, attendance records and leave planning to maintain appropriate staffing levels.

Connaissances

Housekeeping operations

Team leadership

Room inspections

Linen management

Cleaning standards

Multicultural team

Organizational skills

Attention to detail

English communication

Formation

Hospitality management diploma

Outils

Property Management System (PMS)

Microsoft Office

Description du poste

NH Collection Dubai The Palm is seeking an Assistant Housekeeping Manager to support the Executive Housekeeper in managing daily housekeeping operations and delivering exceptional cleanliness, comfort and presentation for our guests.

You will lead a multicultural team, coordinate with Front Office and Engineering, oversee rostering and training, and promote sustainable practices while maintaining NH Collection standards.