Assistant General Manager

Confidential; Dubai; On-site; AED 480,000 - 720,000; Full time

Job summary

Confidential Dubai-based premium F&B operation seeks an experienced Assistant General Manager to lead service excellence, guest satisfaction, and operational performance. You will manage day-to-day restaurant operations, mentor front-of-house teams, monitor KPIs, and partner with Culinary and support functions to drive revenue while controlling costs.

This hands-on leadership role requires strong communication, multicultural team leadership, and a willingness to be on the floor during peak

Qualifications

• Proven experience as an Assistant General Manager in premium hospitality.
• Strong leadership and people-management skills with a guest-centric mindset.
• Able to drive service standards, KPI achievement and commercial results.

Responsibilities

• Oversee day-to-day restaurant operations and service standards.
• Lead, coach and develop front-of-house teams for performance.
• Ensure exceptional guest experiences throughout service.
• Monitor performance, productivity, staffing, and costs.
• Collaborate with Culinary and support functions for seamless ops.
• Manage guest feedback, recruitment, and succession planning.

Skills

Restaurant operations

Leadership

Guest experience

Cost control

Team management

KPIs

Job description

We are confidentially seeking an experienced and dynamic Assistant General Manager to join the leadership team of a premium F&B operation in Dubai.

This is a key operational leadership position for a hands-on hospitality and F&B professional who can support the senior management in driving service excellence, team performance, operational standards, guest satisfaction, and commercial results.

Key Responsibilities

• Support the senior management in overseeing day-to-day restaurant operations and ensuring consistently high standards of service.
• Lead, motivate, coach, and develop the front-of-house team while fostering a professional and performance-driven culture.
• Maintain a strong presence on the floor and ensure an exceptional guest experience throughout service.
• Monitor operational performance, productivity, staffing levels, and cost controls.
• Work closely with Culinary and other support functions to ensure seamless daily operations.
• Handle guest feedback and operational challenges effectively and professionally.
• Support recruitment, onboarding, training, performance management, and succession planning within the operations team.
• Ensure compliance with company standards, policies, health & safety requirements, and local regulations.
• Assist in driving revenue opportunities while maintaining appropriate control of operational costs.
• Deputize for the senior management when required.

What We’re Looking For

• Proven experience as an Assistant General Manager, Restaurant Manager, or similar senior operational leadership role within premium, luxury, or high-volume hospitality.
• Strong understanding of restaurant operations, guest experience, team management, and commercial performance.
• Demonstrated ability to lead and develop multicultural teams in a fast-moving hospitality environment.
• Strong knowledge of operational KPIs, labor productivity, cost control, and revenue management.
• Excellent communication, leadership, problem-solving, and decision-making skills.
• Highly hands-on, organized, commercially aware, and comfortable taking ownership.
• Previous experience within the UAE or GCC hospitality market is highly preferred.
• Flexibility to work according to operational requirements.

The Opportunity

This role offers the opportunity to join an established premium hospitality operation and take on a highly visible leadership position with significant responsibility for both people and operational performance.

All applications will be treated with strict confidentiality.