Assistant Facilties Manager - Hard Services

JLL; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

JLL in United Arab Emirates seeks an experienced Site Operations Manager to oversee facilities management, health and safety compliance, and contract performance across active sites. You will lead a team of engineers and technicians, coordinate vendor services and ensure adherence to KPIs and budget targets.

The role requires strong leadership, stakeholder management and deep knowledge of regulatory HS&E standards, with a track record of maintaining uninterrupted operations and drive for

Qualifications

• Site leadership and management responsibilities
• Knowledge of HS&E regulations and compliance
• Experience in facilities management and contractor oversight

Responsibilities

• Operate and deliver services per regional and country master plan; ensure KPIs, savings targets and best practice procedures
• Perform periodic property inspections and review vendor services
• Ensure no outages or disruptions due to maintenance; report on KPIs and complete audits and CSA reporting
• Lead fixed assets management from log maintenance to disposals; coordinating with site facilities manager
• Prepare and maintain property administrative procedures and records; manage budgets and capital planning inputs
• Participate in after-hours stand-by and call-out procedures; collaborate with other account managers
• Ensure adherence to client engineering KPIs and SLAs; support technical staff and authorized persons
• Understand lease/license implications on operation; keep Site Facilities Manager informed of impact events
• Mentor the FM team; develop teamwork and supervise electrical, mechanical and preventive maintenance staff
• Plan and direct work of facilities staff and contractors at the property

Skills

Leadership

Stakeholder management

Health & Safety

Vendor management

Team management

Job description

Site Operations Management, business continuity and Compliance

• Deliver services as defined in the relevant Schedules of the annual regional and country master plan, ensuring the implementation and compliance, KPIs and savings targets with Best Practice procedures.
• Perform periodic property inspections and review vendor services.
• Ensure no outages / business disruption due to PPM or reactive maintenance.
• Report critical & key performance measurements & achieve targets. Complete all required audits and CSA’S - monthly/quarterly/annual reporting and management reports as required.
• Lead fixed assets management required activities from log maintenance to physical inventory to disposals, with approvals from site facilities manager.
• Prepare and maintain all property administrative procedures, records, etc., in accordance with company and industry standard policy, in particular, property emergency procedures, vendor assignment instructions, service records, log books, etc.
• Prepare and follow-up on action plans resulting from assessments and/or audits and ensure necessary funds are incorporated into budget-planning as well as participating and contributing to 3-yearly capital planning process.
• Participate in out-of–hours, stand‑by and call out procedures as required
• Ensure adherence and 100% compliance to Client’s Engineering KPI’s & SLA’s, assist all Technical Staff on site and Authorized Persons on technical matters.
• Understand all aspects of any lease/licenses that may impact the operation of the property.
• Keep Site Facilities Manager informed of all activities and especially events that will impact the client. Assist SFM on ad hoc duties for the effective facilities management of the sites.
• Work in collaboration with all peer Operation managers (be active part of knowledge transfer within and across accounts policies
• Become a subject-matter-expert in at least one technical area to support colleagues both on account and across EMEA with the specific.

Health and Safety Management

• Be a site safety SPOC. Ensure that the site meets all legal, regulatory and Client’s required HS&E regulations Leads Site O&M HSE Action Plans Ensures contractors adhere to and provide needed match to HSE scope and reporting Ensure that all JLL staff are working in compliance with HS&E regulations Carry out supervisory responsibilities in accordance with client/JLL policies and applicable laws, particularly EH&S.

Contracts Management

• Ensure that all contracts at the site are delivering the required service at the correct cost
• Develop and monitor performance of local service providers
• Support work with Regional and Global Sourcing to implement Regional/Global sourcing strategies

Finance and Asset Management

• Support that the site meets all financial targets and control requirements Provide standard monthly/quarterly/annual reporting and management reports as required Support review of property expenditures within budget; prepare variance analysis on a monthly basis. Lead and report

People Management

• Provide leadership within site FM team
• Mentor & enable training & development of team members under line management
• Participate and help develop an environment conducive to good teamwork and cooperation among colleagues
• Direct a team of Electrical, Mechanical and preventative Maintenance technicians during the execution of both preventative and reactive technical interventions.
• Plan, assign and direct work of facilities staff and contractors providing services at the property