Area Manager: Operations & Productivity Lead

Amazon UAE; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

Amazon UAE is seeking an Area Manager - Operations and Productivity in Dubai to lead shift-based teams and drive safety, productivity, and quality in a high-volume site.

The role emphasizes hands-on leadership, operational analysis, and continuous improvement, guiding performance and ensuring reliable customer service across operations. A strong background in logistics, lean practices, and team coaching is preferred.

Qualifications

• Experience leading frontline employees in an operational environment.
• Ability to monitor productivity, quality, and safety simultaneously.
• Proven track record in using operational metrics to identify performance issues.

Responsibilities

• Lead frontline employees during assigned shifts and maintain clear operational priorities.
• Promote safe working practices and reinforce wellbeing expectations across the team.
• Monitor productivity, quality, and service performance throughout the operating day.
• Analyze operational metrics and determine where corrective action is required.
• Implement practical recovery plans when performance falls below expected levels.
• Coach team members on productivity, quality, conduct, and development needs.
• Support employee performance management and maintain accurate related documentation.

Skills

Operations-Plant Management

Shift leadership

Frontline team management

Employee performance management

Logistics and Supply Chain

Operational productivity

Quality management

Workplace safety

Team coaching

Performance metrics

Lean techniques

Process improvement

Education

Bachelor’s degree or equivalent

Amazon blue badge / internal experience (2+ years)

Job description

Amazon UAE is seeking an Area Manager - Operations and Productivity in Dubai to lead shift-based teams and drive safety, productivity, and quality in a high-volume site.

The role emphasizes hands-on leadership, operational analysis, and continuous improvement, guiding performance and ensuring reliable customer service across operations. A strong background in logistics, lean practices, and team coaching is preferred.