Arabic-Speaking GCC Social Account Manager

aló; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

ALÓ, a boutique communications agency in Dubai, seeks a Digital Account Manager who lives and breathes social media. You will lead regional client accounts, develop social-first strategies, and ensure timely, high-quality delivery across creative, content, and media teams.

You will translate brand objectives into impactful social campaigns, manage client relationships, and drive engagement while identifying opportunities for upselling digital services.

Qualifications

• Excellent communication, presentation, and client management skills.
• Ability to interpret data and translate it into actionable strategies.
• Strong organizational and multitasking abilities.
• Collaborative mindset across teams.
• Proactive, adaptable, and solution-oriented approach.
• Experience with influencer collaborations and digital campaigns.

Responsibilities

• Lead and manage regional/local client accounts with a social media–driven strategy.
• Develop and present social media strategies, content plans, and campaign ideas.
• Act as the primary point of contact for clients, ensuring seamless communication and satisfaction.
• Coordinate with internal teams (creative, content, media) to deliver high-quality work on time.
• Oversee content calendars, campaign rollouts, and platform-specific executions.
• Monitor performance metrics and provide actionable insights to optimise campaigns.
• Stay updated on social trends, platform updates, and audience behaviour.
• Brief creative teams clearly with a strong understanding of digital and social requirements.
• Review and critique content to ensure it aligns with brand voice and platform best practices.
• Identify opportunities for up-selling and cross-selling digital and social services.
• Support new business pitches with social-first ideas and presentations.
• Ensure all deliverables meet scope, timelines, and quality expectations.
• Build strong, long-term relationships with clients through proactive engagement.
• Track budgets, media spends, and campaign performance accurately.

Skills

Excellent communication

Presentation skills

Client management

Data interpretation

Strategic thinking

Social media expertise

Proactive/adaptable

Education

Bachelor's degree in Marketing or Communications

Job description

ALÓ, a boutique communications agency in Dubai, seeks a Digital Account Manager who lives and breathes social media. You will lead regional client accounts, develop social-first strategies, and ensure timely, high-quality delivery across creative, content, and media teams.

You will translate brand objectives into impactful social campaigns, manage client relationships, and drive engagement while identifying opportunities for upselling digital services.