Account Manager

Create Group; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

CREATE Group in Dubai is seeking a hands-on Account Manager to own the daily operation and delivery of the social programme for one of Dubai's iconic destinations. You will sit beneath the Account Director and collaborate with our Dubai team and Cairo hub.

This role requires a project-led mindset, strong judgment for social content, and the ability to manage complex, always-on channels while maintaining brand governance and timely publishing.

Qualifications

• 5 to 7+ years in account management or brand leadership in social-first agencies.
• Experience running complex, always-on social accounts with calendars, production, publishing and reporting.
• Excellent English and UAE-based availability to start in early November.

Responsibilities

• Own the daily workflow across the dedicated social channels: calendars, schedules, approvals and publishing readiness.
• Act as the first quality-control gate, ensuring on-brand content with audience value before client delivery.
• Coordinate daily production between Dubai and Cairo design, animation and editing resources with clear briefs.
• Maintain a disclosure log to prevent misrepresentation and escalate sensitive issues immediately.
• Be the daily client contact, consolidating feedback and ensuring updates are never chased.
• Coordinate creator and cultural collaborations, using performance insight to improve future work.

Skills

Account management

Brand leadership

Social media management

Content calendars

Production coordination

Campaign management

Job description

CREATE Group (https://creategroup.me/) connects brave and ambitious regional storytellers with their communities. Awarded Campaign Magazine's Digital Agency and Independent Creative Agency, and one of Adweek's fastest growing creative agencies globally, our work spans social, enterprise web platforms, and apps - always backed by data, culture, and content that moves people.

We're looking for a hands-on Account Manager to own the daily operation and delivery of the social programme for one of Dubai's most iconic and ambitious destinations: a landmark island community that needs to build global recognition, anticipation and desire while it is still taking shape.

Based at our Dubai studio. You'll sit beneath the Account Director and Business Director and work with our Dubai creative team, our Cairo production hub and external partner agencies.

This is not a traditional account management role built around passing briefs and chasing approvals. You bring the discipline of a project lead, the judgement of an experienced account manager and the eye of someone who understands great social content.

What You'll Do

• Own the daily workflow across the dedicated social channels: content calendars, production schedules, workbacks, approvals and publishing readiness
• Act as the first quality-control gate. Challenge work that is off-brand, poorly executed or lacking audience value before it reaches the client
• Coordinate daily production between our Dubai creative team and Cairo design, animation and editing resources, with clear briefs, tracked revisions and no avoidable rework
• Maintain a fact and disclosure log so nothing is published that misrepresents what exists today, and escate sensitive issues immediately
• Be the daily working contact for the client team, consolidating feedback and making sure they never need to chase for an update
• Coordinate creator and cultural collaborations, and use performance insight to improve what we make next

What We're Looking For

• 5 to 7+ years in account management or brand leadership within a leading social-first, integrated or creative agency
• Campaign experience in real estate or property, plus premium lifestyle, luxury, hospitality or destination brands. You can show work where you protected a brand's positioning, not only its timelines
• At least two years running complex, always-on social accounts, including content calendars, production, publishing and reporting
• Strong command of Instagram, Reels, Stories, YouTube and evolving platform behaviour, plus production literacy: video specs, formats, copy, supers and subtitles
• Experience coordinating remote creative, design, motion and editing teams
• A genuine understanding of brand building, including how content builds fame and desire over time
• Experience with multi-level approvals, sensitive information and strict brand governance. UAE developer or government client experience is an advantage
• Obsessive attention to detail, excellent English and a calm head when deadlines move
• UAE-based and available to start in early November

What Success Looks Like

• Channels launch on time, with publishing, approvals and governance working from day one
• Every asset is checked for quality, accuracy and brand alignment before it goes to the client
• The content calendar stays ahead of production instead of reacting to deadlines
• Dubai and Cairo operate as one connected team
• The Account Director and Business Director rely on you to run daily operations independently

We think without borders, so that everyone can belong.