Arabic-Speaking 5-Star Guest Relations Executive

Remote DXB; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Saadiyat Beach Club in Abu Dhabi seeks an experienced Front Office Host/Guest Relations professional for its luxury 5-star setting. You will deliver exceptional service, manage guest relations, and operate Front of House systems to enhance club experiences.

The ideal candidate has at least 2 years in a 5-star hotel Front Office, proficiency in Opera and Micros, excellent English, fluent Arabic, and strong organizational and communication skills to perform under pressure.

Qualifications

• Minimum of 2 years of experience in a 5-star hotel Front Office.
• Proficiency in Opera and Micros hospitality software.
• Excellent command of written and oral English.
• Fluency in Arabic is required.
• Strong organizational and communication skills.
• Ability to work effectively under pressure in a fast-paced environment.

Responsibilities

• Provide exceptional guest service and manage relations in a luxury 5-star environment.
• Utilize Front of House systems to manage guest information and club services.
• Communicate effectively with colleagues and management across all levels.
• Promote club offerings and maintain knowledge of club facilities.
• Handle guest inquiries and requests professionally and confidently.

Skills

Front Office experience

Organizational skills

Communication skills

Work under pressure

English proficiency

Tools

Opera Software

Micros Hospitality Software

Job description

Saadiyat Beach Club in Abu Dhabi seeks an experienced Front Office Host/Guest Relations professional for its luxury 5-star setting. You will deliver exceptional service, manage guest relations, and operate Front of House systems to enhance club experiences.

The ideal candidate has at least 2 years in a 5-star hotel Front Office, proficiency in Opera and Micros, excellent English, fluent Arabic, and strong organizational and communication skills to perform under pressure.