We are seeking a Senior Specialist – Quality to strengthen institutional quality and support the Fund’s commitment to international standards and best practices.
Reporting to the Head of the Institutional Excellence Section within the Strategic Affairs Office, you will provide technical expertise, support the quality management system, and coordinate audits and accreditation activities. Working with teams across the Fund and external quality partners, you will help improve compliance, manage quality risks, and drive continuous improvement.
Key Responsibilities
- Support compliance with local and international quality standards, including ISO 9001:2015, and update working practices to reflect international best practices.
- Develop implementation plans for standards relevant to the Fund’s activities and oversee delivery to support conformity certification and accreditation.
- Coordinate internal and external audits, follow up on nonconformities, and recommend improvements to the quality management system.
- Prepare and update the quality policy, objectives, and performance indicators in line with ISO 9001:2015 and the Fund’s plan.
- Develop and manage the annual Quality Management System (QMS) Plan, covering audits, reviews, improvements, and awareness activities.
- Maintain the quality risk and opportunity register and link identified risks and opportunities to treatment and follow-up plans.
- Assess departments’ audit readiness through pre-audit reviews and coordinate plans to close identified gaps.
- Provide technical oversight of corrective and preventive actions (CAPA) and verify their effectiveness after implementation.
- Prepare periodic management reports on audit results, nonconformity trends, quality performance indicators, and improvement activities.
- Develop and deliver quality awareness and training sessions on ISO standards, document control, and risk management.
- Coordinate with accreditation and conformity bodies on schedules, requirements, evidence, and responses, ensuring files are ready for review.
- Perform other duties assigned by the direct supervisor, as required.
Qualifications
Required
- Bachelor’s degree in Business Administration or an equivalent qualification.
Preferred
- Certification in quality management, such as Six Sigma, certification in ISO standards, or an equivalent qualification.
Experience
- Relevant technical experience in implementing institutional quality management activities in line with international standards and best practices.
Knowledge & Technical Expertise
- Expert knowledge of Quality Management
- Expert knowledge of Team Supervision and Management