Job description
Roles and Responsibilities:
Strategy
- Co-develop and update the Quality of Life plan aligned to Dubai Quality of Life Strategy 2033.
- Integrate Quality of Life principles into institutional policies and standards and coordinate legislative planning for the QoL Roadmap with stakeholders.
- Embed digital Quality of Life as a core enabler, shaping data, dashboards, and predictive analytics requirements with IT and stakeholders.
- Shape initiative portfolios from the plan, defining value cases, benefits logic, and sequencing with responsible owners.
- Structure governance and stage-gate criteria for pilots and services and codify pre-scale evaluation and lessons learned for scale-up.
- Coordinate strategic partnerships with government and private entities to co-design Quality of Life solutions in transport and services.
Operations
- Track implementation and budgets for Quality of Life initiatives, including rural projects;evidence links to competitiveness indicators.
- Maintain KPI frameworks and reporting cadences and validate baselines, targets, and data quality; prepare periodic RTA-level reports.
- Operate maturity measurement for the Quality of Life system and translate findings into corrective actions, capability building, and roadmaps.
- Prepare priority files, briefs, and materials for engagements with the Director General, higher authorities, councils, and committees.
- Commission and technically synthesize specialized behaviour studies and translate insights into nudges for mass and low-carbon mobility adoption.
- Coordinate policy alignment and cross-department implementation and establish internal operations governance.
Product/Process Improvement
Job Qualifications & Requirements
- Bachelor’s/ master’s degree in business administration, Economics, Management Information Systems or related field
Experience
- 9+ years in case of master’s degree (11+ years in case of bachelor’s degree) in related field
Qualification
- PMP, Lean Six Sigma (Black/Green Belt), OKR Practitioner, data analytics (e.g., Power BI)
Required Competencies
Technical Competencies
- Governance, Risk & Excellence Programs
- Institutional Development & Agility Systems
- Operational Excellence & Service Innovation
- Policy Analysis and Development
- Project Management
- Strategic Planning & Execution Management
- Core Data Analysis and Reporting
- KPI and Statistical Analysis
- Budget & Financial Planning
- Stakeholder Engagement & Protocol Management