Corporate Excellence Specialist

General Pension and Social Security Authority (GPSSA); Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

GPSSA seeks a Specialist to advance excellence frameworks, institutional development, and performance improvement. You will support reporting, data analysis, and compliance with standards, coordinating with units to drive strategic alignment.

The role focuses on monitoring progress, preparing documents for awards and certifications, and ensuring effective implementation of initiatives by working with leadership and teams.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• Minimum 4+ years of experience.
• This role is restricted to Emirati candidates.

Responsibilities

• Assist in implementing and updating excellence frameworks and institutional development plans.
• Monitor and analyze frameworks and prepare reports on outcomes and improvements.
• Coordinate excellence-related initiatives across units to align with the strategic plan.
• Support systems, standards, and programs for quality, leadership, and competitiveness.
• Assist in preparing documentation for excellence awards and certifications.
• Track progress of improvement plans and follow up with departments.

Skills

Analytical thinking

Report writing

Stakeholder coordination

Project management

Data visualization

Education

Bachelor's degree in Business Administration

Job description

This role is responsible for supporting the implementation and continuous improvement of excellence frameworks, systems, and institutional development initiatives to ensure alignment with organizational objectives and best practices. The Specialist provides technical and operational support to organizational units, conducts assessments, and monitors progress to promote a culture of high performance and continuous improvement. Additionally, the role involves preparing reports, tracking compliance with excellence standards, and assisting in initiatives to achieve certifications and awards.

Main Duties and Responsibilities:

Core Responsibilities

Excellence Frameworks and Institutional Development

• Assists in implementing and updating excellence frameworks and institutional development plans under the guidance of leadership, ensuring alignment with best practices and organizational objectives.
• Supports the monitoring and analysis of excellence frameworks, compiling data and preparing reports to highlight outcomes and improvement opportunities.
• Collaborates with organizational units to coordinate excellence-related initiatives and ensure they align with the strategic plan.

Quality, Leadership, and Competitiveness

• Provides operational support in implementing systems, standards, and programs for quality, leadership, and institutional competitiveness.
• Assists in promoting a culture of high performance by supporting initiatives that align with excellence models and standards.
• Contributes to the preparation of initiatives aimed at achieving excellence awards and certifications, including collecting data, preparing documentation, and ensuring compliance with requirements.

Assessment and Compliance

• Supports the execution of periodic self-assessments for organizational units to evaluate their readiness and compliance with excellence system requirements.
• Assists in reviewing compliance with excellence standards and models by gathering data, coordinating with organizational units, and preparing initial recommendations for addressing gaps.
• Tracks the progress of improvement plans and follows up with departments to ensure recommendations are implemented effectively.

Monitoring and Reporting

• Monitors the progress of excellence initiatives, tracking their alignment with strategic objectives and measuring their impact on organizational performance.
• Prepares drafts of periodic reports on the progress of excellence frameworks, compliance measures, and institutional development initiatives for review by leadership.

Self-Management Responsibilities

• Defines performance goals at the start of the year in discussion with the Line Manager and ensures that the goals are achieved during the year.
• Identifies the training and development requirements for self and agrees on them with the Line Manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Education and Experience:

• Bachelor's degree in Business Administration, or a related field.
• Minimum 4+ years of experience
• This role is restricted to Emirati candidates