Airport Operations Lead - UAE Nationals

SmartRecruiters, Inc.; Abu Dhabi; On-site; AED 60,000 - 110,000; Full time

Job summary

Etihad Airways is seeking an Airport Duty Officer (UAE Nationals Only) to lead airport operations and guest experiences across shifts. The role involves ensuring safety, regulatory compliance, and continuous improvement within a busy, 24/7 environment.

You will collaborate with cross-functional teams, develop leadership capabilities, and adapt to evolving operational needs across Etihad's airport network. A Bachelor’s degree and UAE nationality are required.

Qualifications

• Bachelor’s degree completed in the last three years.
• UAE nationals, aged 21+ with a valid family book.
• Fluent in English (written and spoken).
• Ready to work in a fast-paced, 24/7 environment.

Responsibilities

• Lead and support airport operational teams to deliver guest experiences and maintain operations across shifts.
• Oversee critical operational areas, ensuring safety standards and regulatory compliance while driving improvements.
• Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in a 24/7 environment.
• Develop supervisory and leadership capabilities through hands-on experience and mentoring.
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery.
• Contribute to Etihad's commitment to world-class aviation standards and culture of excellence.
• Embrace diverse working environments and adapt to evolving operational needs across the airport network.

Skills

Leadership

Communication

Team coordination

Education

Bachelor's degree

Job description

Etihad Airways is seeking an Airport Duty Officer (UAE Nationals Only) to lead airport operations and guest experiences across shifts. The role involves ensuring safety, regulatory compliance, and continuous improvement within a busy, 24/7 environment.

You will collaborate with cross-functional teams, develop leadership capabilities, and adapt to evolving operational needs across Etihad's airport network. A Bachelor’s degree and UAE nationality are required.