Airport Duty Officer - UAE Nationals Only

Etihad; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Etihad is seeking an enthusiastic candidate to join our Abu Dhabi operations as a supervisor, supporting airport teams to ensure outstanding guest experiences and smooth operations across all shifts.

The role emphasizes leadership development, continuous improvement, and a hands-on approach with exposure to best practices within Etihad’s network. UAE nationals are encouraged to apply as part of Journey 2030 ambitions.

Qualifications

• Bachelor’s degree completed within the last three years is required.
• Fluent in English (written and spoken).
• Willing to work in a fast-paced, 24/7 environment.
• UAE nationals, 21+ with valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males) required.

Responsibilities

• Lead and support airport operational teams to deliver guest experiences and maintain seamless operations across all shifts.
• Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in a 24/7 environment.

Skills

English fluency

24/7 readiness

Education

Bachelor’s degree (last 3 years)

Job description

In this pivotal role, you will have the opportunity to: - Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts - Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives

• Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands‑on experience, mentoring, and exposure to best practices across Etihad's operations
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world‑class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network

Job Description

**Key Responsibilities**

In this pivotal role, you will have the opportunity to: - Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts - Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives

• Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands‑on experience, mentoring, and exposure to best practices across Etihad's operations
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world‑class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network

Qualifications

• Have a Bachelor’s degree completed in the last three years
• UAE nationals, aged 21 or olderwith a valid family book
• Have a completion or permanent exemption certificatefrom UAE National Service (for males)
• Are fluent in English (written and spoken)
• Are ready to work in a fast‑paced, 24/7 environment
• Can wear the Etihad uniform with pride
• Are open to working at airports outside the UAE

Additional Information

Etihad is more than the UAE’s national airline - we’re shaping the future of global aviation through the next generation of Emirati talent. From our home in Abu Dhabi, we are building meaningful career pathways that empower UAE Nationals to grow, lead and make a lasting impact across our airline. As part of our Journey 2030 ambition, we’re investing in the development of future leaders who will help define the next chapter of Etihad and the aviation industry. Join us and take your place in shaping the future.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face‑to‑face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.