Airline Market Insights & Strategy Analyst

Emirates; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Emirates is seeking a Senior Market Research professional in Dubai to manage tracking research programmes, oversee budgets, and deliver insights to Senior Management. You will coordinate with external partners and educational institutions to source talent for fieldwork and ensure timely, cost-efficient delivery of studies.

You will develop databases of customer and competitor profiles, present findings, and help shape strategic decisions with data-driven recommendations across business units.

Qualifications

• Degree in business discipline or related field preferred.
• 5 years’ market research experience with 3 years in a supervisory role, preferably in travel/airline sectors.

Responsibilities

• Lead tracking research programmes and manage budget costs for projects.
• Prioritise and develop ad hoc research across Emirates Group departments and present findings to Senior Management.
• Maintain a comprehensive database of customer and competitor profiles and findings.

Skills

Quantitative methods

Qualitative research

MS Excel

MS Power BI

SPSS

AI for insights

Communication

Education

Bachelor’s or higher in business/related field

Tools

MS Excel

MS Power BI

SPSS

Job description

Emirates is seeking a Senior Market Research professional in Dubai to manage tracking research programmes, oversee budgets, and deliver insights to Senior Management. You will coordinate with external partners and educational institutions to source talent for fieldwork and ensure timely, cost-efficient delivery of studies.

You will develop databases of customer and competitor profiles, present findings, and help shape strategic decisions with data-driven recommendations across business units.