Airline Agile Scrum Master: Booking, Check-in & Integrations

techcarrot FZ LLC; Abu Dhabi; On-site; AED 320,000 - 440,000; Full time

Job summary

techcarrot FZ LLC in Abu Dhabi seeks an experienced Technical Scrum Master to lead agile delivery across Booking, Post-Booking, and check-in platforms for airline customers. You will collaborate with cross-functional engineering teams to deliver reservations, ancillaries, servicing, and frequent flyer programs.

The role emphasizes facilitation of Scrum ceremonies, coaching on Agile practices, managing backlogs with Product Owners, and coordinating release planning, risk management, and

Qualifications

• 8+ years IT experience with 4-5 years as Scrum Master in agile delivery.
• Strong airline domain experience across Booking, Post-Booking and check-in.
• Experience with Amadeus, Sabre or similar PSS/GDS platforms.
• Technical background in software development, microservices, REST APIs, cloud, and CI/CD.
• Hands-on with Jira, Confluence, Azure DevOps or similar tools.
• Excellent facilitation and stakeholder management skills.

Responsibilities

• Facilitate all Scrum ceremonies: sprint planning, daily stand-ups, reviews, retrospectives, backlog refinement.
• Coach teams and stakeholders on Agile and Scrum practices, driving continuous improvement.
• Partner with Product Owners to maintain a well-groomed, prioritized backlog aligned to goals.
• Remove impediments and manage cross-team dependencies, especially across PSS/GDS integrations.
• Track and report delivery metrics to leadership (velocity, burn-down, cycle time).
• Engage in architecture discussions to support sound delivery decisions (APIs, integrations).
• Coordinate release planning, risk management, and production readiness with engineering, QA, DevOps.
• Support scaled agile ceremonies (PI Planning, Scrum of Scrums) where applicable.

Skills

Scrum Master

Agile Delivery

Stakeholder Management

Jira & Confluence

CI/CD Knowledge

REST APIs

Cross-functional Collaboration

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Amadeus

Sabre

GDS Platforms

Jira

Confluence

Azure DevOps

Job description

techcarrot FZ LLC in Abu Dhabi seeks an experienced Technical Scrum Master to lead agile delivery across Booking, Post-Booking, and check-in platforms for airline customers. You will collaborate with cross-functional engineering teams to deliver reservations, ancillaries, servicing, and frequent flyer programs.

The role emphasizes facilitation of Scrum ceremonies, coaching on Agile practices, managing backlogs with Product Owners, and coordinating release planning, risk management, and