Air Operations Coordinator

Management Solutions International MSI; Dubai; On-site; AED 100,000 - 180,000; Full time

Job summary

Management Solutions International MSI in Dubai is seeking an Air Operations Coordinator to meticulously manage sea-air shipments and coordinate freight workflows. The role requires hands-on experience with CargoWise and Dubai Trade, ensuring accurate documentation and timely updates across multiple stakeholders.

The ideal candidate will have a minimum of 3 years in sea-air or air freight operations, with strong coordination skills and familiarity with Dnata systems.

Qualifications

• Minimum 3 years of experience in sea-air or air freight operations within the logistics and supply chain industry.
• Strong understanding of freight documentation customs procedures and carrier coordination.
• Hands-on experience using CargoWise and Dubai Trade platforms.
• Familiarity with Dnata systems is preferred.

Responsibilities

• Verify and cross-check original documents for accuracy and compliance.
• Handle Delivery Order (DO) issuance in Dubai Trade.
• Coordinate daily operations with client offices GSC and manifest teams to ensure timely updates and smooth cargo flow.
• Manage carrier bookings through online carrier portals.
• Create and maintain jobs in CargoWise (CW) ensuring all shipment data is accurately recorded.
• Print and verify Master Air Waybill (MAWB) and manifests as per operational requirements.
• Perform job costing in CW to ensure accurate financial tracking.
• Maintain effective communication with customers truckers ports and handling agents to ensure efficient shipment handling.
• Send pre-alerts to destination teams and ensure all required documentation is shared promptly.
• Update customer and internal systems (including Dnata and client systems) with the latest shipment status and details.

Skills

Detail oriented

Documentation

Communication

Multitasking

MS Office

Tools

CargoWise

Dubai Trade

Dnata systems

Job description

Urgently looking for an Air Operations Coordinator

Job Title: Air Operations Coordinator

Department: Logistics & Supply Chain

Location: Dubai

Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and experienced Sea-Air Operations Coordinator to manage and coordinate sea-air shipments efficiently and accurately. The ideal candidate will have strong operational knowledge in freight forwarding and hands-on experience with documentation carrier bookings and system updates to ensure smooth end-to-end logistics operations.

Key Responsibilities:

• Verify and cross-check original documents for accuracy and compliance.
• Handle Delivery Order (DO) issuance in Dubai Trade.
• Coordinate daily operations with client offices GSC and manifest teams to ensure timely updates and smooth cargo flow.
• Manage carrier bookings through online carrier portals.
• Create and maintain jobs in CargoWise (CW) ensuring all shipment data is accurately recorded.
• Print and verify Master Air Waybill (MAWB) and manifests as per operational requirements.
• Perform job costing in CW to ensure accurate financial tracking.
• Maintain effective communication with customers truckers ports and handling agents to ensure efficient shipment handling.
• Send pre-alerts to destination teams and ensure all required documentation is shared promptly.
• Update customer and internal systems (including Dnata and client systems) with the latest shipment status and details.

Qualifications & Experience:

• Minimum 3 years of experience in sea-air or air freight operations within the logistics and supply chain industry.
• Strong understanding of freight documentation customs procedures and carrier coordination.
• Hands-on experience using CargoWise and Dubai Trade platforms.
• Familiarity with Dnata systems is preferred.

Skills & Competencies:

• Excellent attention to detail and accuracy in documentation.
• Strong communication and coordination skills across multiple stakeholders.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Proficient in Microsoft Office and logistics management systems.
• Customer-focused with a proactive approach to problem-solving.