Aftersales Planning & Reporting Architect

Al Masaood; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Al Masaood in Abu Dhabi seeks a Planning & Reporting Manager to support the Aftersales Director with accurate planning, performance reporting, and MI. You will develop dashboards, consolidate multi-site data, and drive ERP reporting improvements across the business.

Key responsibilities include budgeting, forecasting, KPI tracking, and presenting executive summaries. Collaboration with Finance, IT, Operations, Parts, Service, and Warranty teams is essential to ensure data integrity and aligned

Qualifications

• Bachelor’s degree or higher in a business/finance-related field.
• Master’s degree or professional certification is preferred.
• Minimum 5–7 years of experience in business planning, MIS, reporting, or performance management.

Responsibilities

• Develop, maintain, and improve Aftersales dashboards, management reports, KPI trackers, and performance analyses.
• Consolidate data from multiple Aftersales sites to report operational, financial, and customer performance.
• Support annual business planning, budgeting, forecasting, and target-setting processes.
• Analyze variances vs budgets/forecasts and identify trends and risks.
• Prepare periodic management reports and executive summaries for leadership.
• Collaborate with stakeholders to validate and report Aftersales data.
• Participate in ERP implementation and post-implementation improvements.
• Establish standard reporting templates, calendars, and governance across locations.
• Monitor Aftersales KPIs: workshop productivity, labour and parts sales, service retention, and profitability.

Education

Bachelor’s Degree in Business Administration, Finance, Accounting, Economics, Information Systems, Engineering, or a related field

Master’s Degree, professional certification in Business Analytics, Finance, Project Management, or a related discipline is preferred

Job description

Al Masaood in Abu Dhabi seeks a Planning & Reporting Manager to support the Aftersales Director with accurate planning, performance reporting, and MI. You will develop dashboards, consolidate multi-site data, and drive ERP reporting improvements across the business.

Key responsibilities include budgeting, forecasting, KPI tracking, and presenting executive summaries. Collaboration with Finance, IT, Operations, Parts, Service, and Warranty teams is essential to ensure data integrity and aligned