Administrative Officer - JINS Mamsha

Fortes Education; Sharjah; On-site; AED 6,000 - 8,000; Full time

Job summary

Jumeirah International Nurseries (JINS) in Sharjah is seeking an Administrative Officer who will greet Parents, Guests, and Vendors and provide efficient secretarial support. The role focuses on smooth daily operations and strong front-desk service.

The ideal candidate has a bachelor’s degree in business administration or management and at least 4 years’ administrative experience, along with excellent customer service and solid computer skills (Word, Excel, PowerPoint).

Qualifications

• Bachelor's degree in business administration or management.
• Minimum of 4 years of professional administrative experience.
• Excellent customer service skills.
• Ability to effectively communicate information and ideas in written and verbal format and build and maintain relationships.
• Strong computer skills with demonstrated proficiency in Word, Excel, PowerPoint.

Responsibilities

• To provide outstanding administration support for the Nursery, ensuring it operates efficiently and effectively.
• To answer the telephone in a friendly, professional, and efficient manner and support in addressing issues.
• To support and manage the preparation and execution of Nursery events.
• To work under the general direction of the Nursery Manager supporting day-to-day operations on the Nursery site.
• To be a welcoming point of contact for parents and children both face to face and remotely.

Skills

Customer service

Communication

Interpersonal skills

MS Office

Education

Bachelor's degree in business administration

Tools

Word

Excel

PowerPoint

Job description

Job Description:

Role: Administrative Officer

Start Date: Sept 2026

About Us

Jumeirah International Nurseries (JINS) as one of the region’s most trusted Nursery brands provides a broad, holistic Early Childhood Education with the highest standards of excellence to children in the age group of 6 weeks to 6 years. Our goal is to provide children an exciting learning experience in a loving, nurturing and stimulating environment. We focus on the holistic development of our children and understand the importance of preparing them with the skills that will equip them as future leaders in our ever-developing world. Using a personalized and family-centric approach to early education, we guarantee securing the best outcomes for children.

Do you have a passion for working with children and being a part of shaping their lives? If that, is you - come & join JINS and be part of our growth story.

Job Purpose

The Administrative Officer is responsible to meet, greet, and directing Parents, Guests, and Vendors to staff. The post holder will also provide secretarial, clerical, and administrative support in an effective and efficient manner

Main Accountabilities

• To provide outstanding administration support for the Nursery, ensuring it operates efficiently and effectively.
• To answer the telephone in a friendly, professional, and efficient manner - to troubleshoot and solve problems where appropriate, be proactive in decision making, and support in addressing issues.
• To support and manage the preparation and execution of Nursery events.
• To work under the general direction of the Nursery Manager supporting the day-to-day operations on the Nursery site.
• To act as an integral part of the Nursery team, to be a welcoming point of contact for parents and children both face to face and remotely, and as such contribute to the overall aims of the Nursery.
• To be first in line to accept and process messages and act as a filter system regarding telephone inquiries and personal callers to the Nursery reception.
• To ensure a welcoming environment and a positive first impression of the Nursery and school.
• To record and respond to correspondence via the Nursery office
• To support the office function, including general administration duties as directed by the Nursery Manager.
• Processing and organising Nursery admissions.
• To carry out any other reasonable request from the Nursery and Academy’s leadership team.
• To input pupil data as directed by the Nursery Manager.
• To manage and update social media accounts linked to the Nursery.
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Work collaboratively with various stakeholders to complete key tasks & projects.
• Compliance with all policies and procedures of the Nursery.

Job Specification

• Candidate with a bachelor’s degree in business administration or management.
• Minimum of 4 years of professional administrative experience.
• Excellent customer service skills .
• Ability to effectively communicate information and ideas in written and verbal format and build and maintain relationships. .
• Strong computer skills with demonstrated proficiency in Word, Excel, PowerPoint, etc.
• Excellent interpersonal skills with the ability to work effectively with all levels of staff and management.