Admin Lead

. Crane Worldwide Logistics .; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Admin Lead to oversee warehouse administrative functions, ensuring system integrity, documentation compliance, and inventory accuracy across multiple client accounts.

The role acts as the control tower for inventory documentation, SLA tracking, and billing validation, aligning operations with contractual and regulatory requirements. Strong WMS/ERP knowledge and advanced Excel skills are essential for success.

Qualifications

• Bachelor’s degree in a related field is preferred.
• Experience overseeing warehouse admin in a multi-client 3PL environment is expected.
• Strong knowledge of inventory control and WMS processes.

Responsibilities

• Serve as the primary administrative point of contact for warehouse clients and ensure SLA compliance.
• Oversee inbound/outbound documentation and ensure compliance with JAFZA requirements.
• Monitor inventory accuracy, supervise cycle counts, and approve stock adjustments.
• Validate storage and handling charges in line with contracts and report variances.
• Develop and maintain warehouse administrative SOPs and drive process improvements.
• Provide client reports, performance metrics, and dashboards to management.

Skills

WMS/ERP knowledge

Contract interpretation

Documentation management

Education

Bachelor's degree in Supply Chain Logistics Business Administration or related field

Tools

Excel

ERP/WMS systems

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

The Admin Lead is responsible for overseeing all warehouse administrative functions ensuring system integrity documentation compliance inventory accuracy oversight and client reporting within a multi-client warehouse environment.

This role acts as the control tower for inventory documentation SLA tracking and billing validation ensuring operational execution aligns with contractual and regulatory requirements.

ESSENTIAL JOB FUNCTIONS:

• Client & SLA Management

  • Serve as the primary administrative point of contact for warehouse clients.
  • Ensure compliance with agreed SLAs and reporting requirements.
  • Prepare and review daily weekly and monthly client reports.
  • Serve as the main co-ordinator for all warehouse activity..
  • Report all activity and warehouse performance clearly and concisely to CL Manager
  • Collaborate with the CL manager and capture revenue consistently.
  • Support client audits and performance reviews.
  • Escalate service or compliance risks to the Contract Logistics Manager.

• Documentation & Compliance (JAFZA)

  • Oversee all inbound and outbound documentation processes.
  • Ensure compliance with JAFZA regulations and free zone requirements.
  • Validate delivery notes gate passes transfer documentation and stock records.
  • Maintain audit-ready documentation at all times.
  • Coordinate with transporters and relevant authorities when required.

• Inventory Governance & System Control

  • Oversee inventory accuracy across all client accounts.
  • Supervise cycle counting program managed by the Inventory Controller.
  • Review and approve stock adjustments following investigation.
  • Monitor WMS transaction accuracy and location control.
  • Ensure FIFO/FEFO batch and serial number compliance where applicable.

• Reporting & Billing Validation

  • Validate storage and handling charges in line with client contracts.
  • Review billing inputs related to pallet positions handling and value-added services.
  • Proactively aim to reduce monetary waste in all aspects of the warehouse operation.
  • Monitor ageing stock and storage utilisation trends.
  • Provide performance and variance reports to management.

• Process & Continuous Improvement

  • Develop and maintain warehouse administrative SOPs.
  • Identify process improvement opportunities in documentation reporting and control.
  • Ensure clear separation between operational execution and inventory governance.
  • Support implementation of system enhancements where required.

• Key Performance Indicators (KPIs)

  • Inventory accuracy agreed SLA target
  • Zero compliance penalties (JAFZA)
  • Billing accuracy 99%
  • On-time and accurate client reporting
  • Audit compliance score
  • Variance resolution turnaround time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS:

• Talking hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus.

Technical Skills:

• Strong WMS/ERP knowledge
• Advanced Excel skills (pivot tables lookups reporting dashboards)
• Knowledge of inventory control methodologies (FIFO FEFO batch control)
• Understanding of SLA and contract interpretation
• Documentation and compliance management

EDUCATION REQUIREMENTS:

• Bachelors degree in Supply Chain Logistics Business Administration or related field (preferred).

EXPERIENCE

• 47 years experience in warehouse administration or 3PL environment.
• Experience in multi-client warehouse operations preferred.
• Strong understanding of inventory control and WMS processes.
• Experience working within UAE Free Zone environment (advantageous).

CERTIFICATIONS AND LICENCES:

• Professional certification may be required in some areas.

Working Conditions

• Based in warehouse office environment (JAFZA)
• May require occasional extended hours during audits (or reporting cycles

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Recruitment Agency Policy

At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications and (Company Name) will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.