Admin & HR Specialist

ZUPERCT; Dubai; On-site; AED 90,000 - 180,000; Full time

Job summary

ZUPERCT in Dubai seeks an HR & Administration professional to lead recruitment, onboarding, visa processing, payroll (WPS), and office operations. The role blends HR compliance with business support, requiring UAE labor law knowledge and strong liaison skills with authorities.

The candidate should be fluent in English and Chinese to engage with local partners and cross-functional teams, ensuring smooth operations and compliant processes.

Qualifications

• Experience managing end-to-end recruitment and onboarding.
• Strong knowledge of UAE labor law and MOHRE registration.
• Proficient with WPS payroll processing and reporting.
• Fluent in English and Chinese; able to liaise with bilingual teams and authorities.

Responsibilities

• Manage end-to-end recruitment for Dubai-based hires and onboarding.
• Handle all employee work visa processes (MOHRE, ICA/GDRFA) and health insurance enrollment.
• Manage employment contracts, attendance, HR files, and labor law compliance monitoring.
• Operate UAE WPS payroll, SIF file handling, bank submissions, and payroll reporting.
• Oversee office administration: licenses, government liaison, premises coordination, record-keeping.
• Support license renewals and government filings to ensure ongoing compliance.

Skills

Recruitment coordination

Payroll processing

Government liaison

Bilingual English/Chinese

HR policies knowledge

Education

Degree in HR/Business Administration

Tools

MOHRE registration system

ICA/GDRFA processes

WPS payroll system

Job description

1. HR & Administration (Primary Focus — approx. 70%)

• Manage end-to-end recruitment for Dubai-based hires: posting job requirements, CV screening, interview scheduling, onboarding, probation management, and offboarding procedures
• Handle all employee work visa processes: MOHRE labor registration, ICA/GDRFA visa applications, company health insurance enrollment, medical fitness tests, Emirates ID applications and renewals
• Manage employment contracts (drafting, renewal, amendments), attendance tracking, HR file maintenance, and labor law compliance monitoring
• Operate the UAE Wages Protection System (WPS) to ensure timely and compliant payroll processing, including SIF file generation, bank submission coordination, and payroll reporting
• Oversee daily office administration: document and license management, government liaison (MOHRE, DET, Economic Department, etc.), premises and facilities coordination, and record-keeping
• Support company license renewals, trade license maintenance, and government filings to ensure continuous operational compliance
• Handle other administrative tasks as assigned by management to ensure smooth company operations

2. Business Support (Progressive Involvement — approx. 30%)

• Assist in local market promotion activities, including brand exposure, client events, and IB (Introducing Broker) partner recruitment in Dubai
• Support business communication and relationship maintenance with local partners (IB agents, traffic channels, financial institutions), including basic negotiation facilitation
• Follow up on potential clients and existing channel partners; assist with business data compilation, meeting records, and partner profile management
• Provide localized market insights and operational support to the business development and marketing teams, leveraging local networks

Requirements

• Currently based in Dubai (UAE-based) with the ability to start quickly; holding a valid work visa or eligible to obtain one
• Solid knowledge of UAE labor law and HR processes; proven hands-on experience with MOHRE registration, work visa applications, and WPS payroll compliance
• Ability to independently operate the UAE WPS system, process SIF files, complete payroll calculations, and submit payroll reports
• Familiarity with UAE government authorities (MOHRE, ICA/GDRFA, DET, Economic Department, etc.) and experience in government liaison
• Detail-oriented, responsible, and execution-driven; capable of managing multiple administrative tasks simultaneously
• Fluent in both English and Chinese (spoken and written); able to work comfortably in a bilingual, multicultural environment

Preferred Qualifications

• Basic experience in marketing, BD/business development, or client relationship management; willingness and potential to transition into business support roles
• Arabic language ability (spoken and/or written) is a strong plus for government and local partner communications
• Prior HR/admin experience in financial services, CFD/FX brokerage, or FinTech companies strongly preferred
• Familiarity with DIFC/ADGM free zone company incorporation and operational requirements is a plus
• Degree or diploma in Human Resources, Business Administration, or a related field preferred