Admin Assistant and Front Desk Receptionist

applydubaijob.com; Dubai; On-site; AED 22,000 - 36,000; Full time

Job summary

FAJ Technical Services L.L.C. in Dubai is urgently seeking an Admin Assistant and Front Desk Receptionist to join the team at Al Quoz.

You will greet visitors, answer calls, manage schedules, and support HR and procurement across the Dubai operations. The role requires 1–2 years of receptionist or customer service experience, proficiency in document management, and the ability to handle inventory and RFAs/LPOs.

Qualifications

• 1–2 years reception or customer service experience.
• Experience with document tracking and inventory management.
• Ability to prepare RFAs and LPOs for procurement.
• Excellent communication and multitasking in a fast-paced environment.

Responsibilities

• Greet and assist visitors and customers in finding services/products that meet their needs professionally.
• Answer phone calls, emails, and direct enquiries to appropriate departments.
• Explain product features, benefits, and pricing; schedule appointments and maintain front desk records.
• Handle customer inquiries, feedback, and complaints professionally.
• Act as the first point of contact for the HR Department, liaising with internal and external parties.
• Screen calls and enquiries, redirecting them appropriately and taking messages when required.
• Maintain a document tracker, manage the Telephone Directory, and update the probation tracker in coordination with Onboarding Specialists.
• Track inventory of office IT equipment and induction packs; prepare RFAs and LPOs for HR purchases and procurement.
• Ensure timely release of LPOs, vendor payments, and submission of Etisalat bills to Finance and HR.

Skills

Front Desk

Customer Service

Document Management

Procurement Support

Job description

Job Title: Admin Assistant and Front Desk Receptionist

Company: FAJ Technical Services L.L.C

Location: Al Quoz Industrial Area 4th, Dubai, United Arab Emirates

Employment Type: Full Time

Salary: AED 2,000 – AED 3,200 per month

Candidate Prerequisites: Front Desk & Customer Service | Document Management & Tracking | Inventory & Procurement Support (RFAs/LPOs) | 1–2 Years Reception/Customer Service Experience

Role Overview

FAJ Group, based in Dubai, UAE, started in 2010 as a small technical services and sales trading house and has grown into a dynamic organisation with over four companies operating across trading (including e-commerce), technical services, and various appliances and electronics sectors. FAJ Technical Services L.L.C. is urgently seeking an Admin Assistant and Front Desk Receptionist to join its Dubai team.

Key Responsibilities

• Greet and assist visitors and customers in finding services/products that meet their needs professionally.
• Answer phone calls, emails, and direct enquiries to appropriate departments.
• Explain product features, benefits, and pricing; schedule appointments and maintain front desk records.
• Handle customer inquiries, feedback, and complaints professionally.
• Act as the first point of contact for the HR Department, liaising with internal and external parties.
• Screen calls and enquiries, redirecting them appropriately and taking messages when required.
• Maintain a document tracker, manage the Telephone Directory, and update the probation tracker in coordination with Onboarding Specialists.
• Track inventory of office IT equipment and induction packs; prepare RFAs and LPOs for HR purchases and procurement.
• Ensure timely release of LPOs, vendor payments, and submission of Etisalat bills to Finance and HR.

Requirements & Qualifications

• Education & Experience: Not specified in source posting; 1–2 years of experience in a receptionist or customer service role.
• Technical Proficiency: Document management and tracking; inventory management; preparation of RFAs and LPOs for procurement activities.
• Core Competencies: Excellent communication, interpersonal, and persuasive selling skills; professional appearance and attitude; good organizational and multitasking abilities; ability to work in a team and handle a fast-paced environment; dependable, motivated, goal-driven, and customer service-oriented.

Work Location: In person

View Location: https://maps.app.goo.gl/omc2cVnqJRD1YJCn9