Accounts Receivable Specialist

Gulftainer; Sharjah; On-site; AED 89,000 - 134,000; Full time

Job summary

Gulftainer is seeking a Credit Controller to manage customer accounts and maintain strong relationships in the UAE. You will ensure proper credit documentation, review credit histories, and negotiate repayment terms with clients.

This role involves timely invoicing, resolving disputes, and monitoring collections to keep debtor days low. The successful candidate will handle MIS reporting on debtors, ensure accurate statements, and support month-end closings with thorough documentation.

Qualifications

• Experience in managing customer accounts and maintaining good customer relationships.
• Ability to ensure proper credit documentation including credit applications, rate/tariff, discount eligibility.
• Experience in reviewing accounts, payments, credit history, and negotiating repayment terms.
• Proven track record in timely invoice/credit note/statement generation and accuracy.
• Experience in debt collection, maintaining debtors with 60+ days at nil.

Responsibilities

• Maintain overall responsibility for customer accounts and relationships.
• Ensure proper credit documentation for all customers and verify discount eligibility.
• Collaborate with customers and team to review accounts, payment history and repayment terms.
• Ensure timely generation and delivery of invoices, credit notes and statements with accuracy.
• Provide clarification to customers and resolve disputes; ensure 60+ day debtors are nil.
• Monitor collections, process receipts on time and distribute statements to customers regularly.
• Keep debtor accounts up to date and provide MIS reports on debtors.”
• Liaise with customers, including visits if needed, to troubleshoot disputes and errors in statements.
• Ensure month and year-end closing tasks are completed with proper documentation.
• Prepare Daily Collection Report.

Skills

Customer account management

Credit documentation

Invoice & billing accuracy

Debt collection

Accounts receivable review

Tools

MS Excel

Financial reporting tools

Job description

• Overall responsibility of customer accounts and keeping good relationship with customers.
• Ensures proper credit documentation for all customers - credit applications, Rate/tariff, discount/rebate eligibility etc.
• Working with the customers and other team members to review accounts, client payments, credit history, and develop new or better repayment terms.
• Ensures that generation and delivery of invoices, credit notes, statements etc., are done in time. Also verifies the accuracy of invoices/credit notes/statements etc.
• Provides clarification to the customers as and when requested and ensures that there is no dispute unresolved with customer on debit notes. Ensures that debtors above 60 days are nil.
• Ensures that all collections are monitored, receipts processed on time and statements send to customers on regular basis.
• Ensures that debtor’s accounts are always kept up to date and provide the various MIS reports on debtors required by divisions/HO within the time limit.
• Liaison with customers (including customer visits if in need) to troubleshoot disputes, errors in statement.
• Ensures that all the month & year closing jobs are done in time with proper documentation.
• Preparation of Daily Collection Report