Accounts & Collections Coordinator (Zoho Books CRM)

Samrat Machine & Tools (LLC)

Dubai

Sur place

AED 60 000 - 90 000

Plein temps

14 jours+

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Résumé du poste

Samrat Machine & Tools (LLC) is seeking a detail-oriented Accounts cum Customer Follow-up Executive to manage customer invoices, payments and communications. You will support accounting tasks, month-end closings and MIS reporting while coordinating with finance, sales and operations teams to ensure accurate records and timely collections.

The role requires a Bachelor's degree in Commerce or Finance, at least 2 years of Zoho Books/CRM experience, and strong English communication.

Qualifications

Bachelor's degree in Commerce or Finance required.
Minimum 2 years hands-on experience in Zoho Books CRM mandatory.
Solid understanding of accounting principles and customer follow-up processes.
Excellent communication skills in English (spoken and written).
Proficient in MS Office, especially Excel.
Strong organizational, negotiation and problem-solving skills.
Ability to work independently and meet deadlines.

Responsabilités

Keep clear and accurate records of customer invoices, receipts and payments.
Reconcile accounts receivable and follow up on outstanding balances.
Support month-end closings, reports and audits.
Help prepare MIS reports, ledgers and financial statements.
Follow up regularly with customers about pending payments and invoice clarifications.
Build strong relationships with clients to ensure smooth collections.
Act as the first contact for customer queries and escalate issues when needed.
Work closely with sales and operations teams to ensure excellent customer service.
Keep customer data, invoices and follow-ups updated in Zoho Books CRM.
Generate reports, payment reminders and dashboards using Zoho tools.