Account Manager - Service Sales Energy

Alfalaval; United Arab Emirates; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

Global network

International work environment

Career development opportunities

Inclusive workplace

Job summary

Alfa Laval seeks an Account Manager—After Market for UAE and Oman, based in Abu Dhabi. This role focuses on expanding the Heat Exchanger business across HVAC and Energy markets through direct sales, key account management, and new business acquisition.

You will build relationships with end users, packagers, and skid builders, drive quotes and orders, and lead commercial strategies with cross-functional teams to deliver profitable growth.

Qualifications

• Bachelor's degree in mechanical or chemical engineering is preferred.
• 6+ years of sales experience in Oil & Gas, Energy, HVAC industries with a proven track record in Key Account Management.
• Strong negotiation, customer focus, and networking skills; ability to manage key accounts.

Responsibilities

• Direct sales for assigned accounts from inquiry to order.
• Generate and nurture leads and convert them into orders.
• Own frame/fleet agreements to maximize efficiency and growth.
• Collaborate with Business Development, P&A, and Business Unit to grow the business.
• Engage with market through in-person interactions, understanding needs, delivering value.
• Follow sales processes to promote Alfa Laval products and services.
• Develop value-based quotes reflecting customer needs and USPs.
• Follow up on quotes to ensure understood value; support customers during quotation.
• Conduct regular account reviews; monitor competitor activity; maintain market presence.
• Work across teams to optimize sales efficiency and customer experience.
• Use CRM and other tools to support sales decisions.
• Build and maintain strong relationships across key customer organizations.

Skills

Key Account Management

Negotiation

Sales

Customer focus

Networking

Relationship building

CRM

Education

Bachelor's degree in mechanical or chemical engineering

Tools

CRM

Job description

Описание: We are hiring Account Manager After Market for UAE and Oman based in Abu Dhabi. About Us Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. We are currently seeking a driven, customer-focused, and commercially minded Account Sales Manager to accelerate growth of Alfa Laval's Heat Exchanger business across the HVAC and Energy market. This highly customer-facing role will focus on developing relationships with End Users, Packagers, and Skid Builders while driving new business acquisition, expanding market penetration, and maximizing value from Alfa Laval's installed base. In this role, you will serve as the commercial lead for assigned accounts, developing and executing sales strategies that support Alfa Laval's growth objectives. You will work closely with customers, service sales teams, operations, marketing, and our European central organization to identify opportunities, strengthen customer relationships, and deliver profitable business growth.

Задачи:

• Direct sales responsibilities, ensuring customer success for your assigned accounts, handling all activities from inquiry to order.
• Generate and nurture leads, converting them into orders.
• Focus on growth and development of assigned accounts Driving and owning frame/fleet agreements to maximize efficiency and growth.
• Collaborate with the other teams such as Business Development, P&A and Business Unit in order to grow the business.
• Engage actively with the market, focusing on customer interactions, including regular in person engagement, understanding customer needs, and delivering product and service value.
• Follow established sales processes and guidelines to promote and sell Alfa Laval products and services.
• Develop value-based quotes that reflect customer needs and highlight unique selling points.
• Actively follow up on quotes to ensure the proposed value is understood and matches customer needs.
• Provide direct support to customers during the quotation process.
• Conduct regular account reviews, be present and active in the market, and aware of competitor activities with their customers.
• Work proactively and in a structured manner within and across teams to optimize sales efficiency and improve customer experience.
• Use CRM and other tools consistently and effectively to support the sales process and decision-making.
• Build and maintain strong relationships and a broad network across key customer organizations.

Требования:

• A bachelor’s degree in mechanical or chemical engineering is preferred with experience 6+ years of working experience in Sales to Oil & Gas, Energy, HVAC Industries with a proven track record in sales and negotiation, especially with Key Account Management Experience.
• Who you are.
• You are customer focused, having passion for Sales, who strongly believes on securing quality and high level of integrity.
• Your strong business acumen is a value addition to this role.
• Networking and Influencing, Relationship building, Key Account Management and Customer ownership to are a minimum requirement.
• The location The position is in Abu Dhabi, UAE.

Условия:

• An exciting place to build your career having opportunity to expand your global network, inside and outside of Alfa Laval, with different nationalities.
• Excellent learning opportunity to work with our global leaders.
• We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
• 140 years old Swedish multinational company with stable growth and expansion Sustainability and contributing back to the people and planet are motives behind everything we do.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.