Account Manager- Creative Agency

GEN PLUS Group; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

GEN PLUS Group is seeking an experienced Account Manager to lead client relationships across production, creative, digital, and social media content. You will manage multi-disciplinary campaigns, ensuring strategic execution and strong stakeholder collaboration.

The role requires a proven track record in managing integrated campaigns, exceptional communication, and the ability to grow business within existing accounts. A dynamic, creative environment with a focus on storytelling awaits.

Qualifications

• 5+ years of account management experience in a creative agency, production house, or digital/social agency.
• Fluent in Arabic and English.
• Strong understanding of creative development, video production and social media content.
• Excellent communication, negotiation, and relationship-building skills.
• Highly organized with outstanding project management and problem-solving abilities.
• Ability to multitask and work efficiently under tight deadlines.
• Experience using project management tools and Microsoft Office Suite.
• Passion for creativity, storytelling, brand building, and digital innovation.

Responsibilities

• Serve as a primary client liaison, understanding objectives and ensuring exceptional execution across campaigns.
• Develop and maintain strong client relationships to drive repeat business.
• Manage multiple projects across production, creative, and digital content, ensuring smooth execution.
• Collaborate with producers, creatives, designers and social strategists to deliver compelling content.
• Oversee project timelines and resource allocation to meet deadlines and quality expectations.
• Facilitate clear communication between clients and internal teams, translating needs into actionable plans.
• Work closely with clients to grasp business goals while driving innovative creative solutions.
• Identify opportunities for business growth within existing accounts and contribute to new pitches.
• Stay updated with industry trends, emerging digital and social platforms, and content best practices.

Skills

Account management

Client relationships

Project management

Cross-functional collaboration

Communication

Negotiation

Video production

Content creation

Arabic & English fluency

Tools

Microsoft Office Suite

Job description

About Us

The Gen Plus Group is a vibrant global collective of agencies reshaping industry norms with a commitment to creativity and surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions.

As industry-leading Story-Tellers, Story-Shapers, and Story-Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative creative spirit of THEM AGAIN under one banner.

Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. The Gen Plus Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.

Job Overview

We are looking for an experienced and dynamic Account Manager to join our team. The ideal candidate will have agency experience managing multi-disciplinary projects spanning production, creative, digital and social media content. This role requires a strategic thinker who excels at client relationships, project management, and cross-functional collaboration.

Key Responsibilities

• Serve as a primary client liaison, understanding their objectives and ensuring exceptional execution across production, creative, and digital campaigns.
• Develop and maintain strong client relationships, fostering long-term partnerships and driving repeat business.
• Manage multiple projects simultaneously spanning creative development, video production and social content, ensuring smooth execution.
• Collaborate with the wider agency teams, including producers, creatives, designers and social strategists, to brainstorm, develop and deliver compelling content for our clients.
• Oversee project timelines and resource allocation to ensure all deliverables meet deadlines and quality expectations.
• Facilitate clear and efficient communication between clients and internal teams, translating client needs into actionable production and creative plans.
• Working closely with clients to grasp their business and marketing goals, while driving innovative and industry-leading creative solutions to elevate their brand.
• Identify and capitalize on opportunities for business growth within existing accounts, as well as contribute to new business pitches.
• Stay updated with industry trends, emerging digital and social platforms, and content best practices to offer innovative solutions to clients.
• Fluent in Arabic and English.
• 5+ years of experience in account management within a creative agency, production house, or digital/social agency.
• Strong understanding of creative development, video production and social media content.
• Proven ability to manage integrated campaigns across multiple channels.
• Exceptional communication, negotiation, and relationship-building skills.
• Highly organized with outstanding project management and problem-solving abilities.
• Ability to multitask and work efficiently under tight deadlines.
• Experience using project management tools and Microsoft Office Suite.
• Passion for creativity, storytelling, brand building, and digital innovation.