Account Manager (Arabic Speaking)

Doctify; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Hybrid working model

30 days annual leave

Job summary

Doctify is seeking a commercially driven Account Manager (Arabic Speaking) to manage a portfolio of accounts, perform data tasks, and engage with existing customers to maximize platform adoption and revenue. You will learn the product, CRM tools, and internal processes with a structured onboarding plan.

The role requires fluent Arabic, proven account management or sales experience, and a commercial mindset.

Qualifications

• Fluency in Arabic.
• Proven experience in account management, sales, or similar field.
• Commercial mindset with customer-first focus.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced scale-up environment.

Responsibilities

• Offer a premium experience by understanding client business goals and aligning Doctify solutions.
• Build and maintain relationships with a portfolio of clients to drive satisfaction and revenue.
• Conduct client meetings by phone, video, and in person.
• Act as a trusted advisor, surfacing client needs across the organization.
• Share best practice examples that drive ROI and engagement.
• Collaborate with internal teams to support your accounts.

Skills

Arabic fluency

Account management

Sales experience

Commercial mindset

Communication skills

Job description

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

We’re looking for a commercially driven Account Manager (Arabic Speaking) to join our team. You will use your proven experience to take ownership of a portfolio of accounts, data tasks, speaking to our existing customers, and ensuring they’re engaged with the Doctify platform.

This role sits within an existing, energetic, and hardworking team. Initially, you will be learning more about the product (front and back-end), and platforms we use internally, e.g., industry-leading CRM and customer tools such as Salesforce. You will be provided with training in order to be successful at your job - just arrive with an appetite to learn!

You’ll be responsible for

• Offering a premium experience for our clients by thoroughly understanding their business goals and ensuring that Doctify meets them
• Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues
• Conducting client meetings over the phone, virtually and in person
• Acting as a trusted advisor, advocating client needs across our client base and internally
• Conveying the best practice examples that drive ROI and increased engagement
• Developing strong relationships with our internal teams to support your accounts

About you

• Fluency in Arabic
• You will have proven experience within account management, sales, or a similar field
• You love tackling difficult challenges, with a positive attitude and always strive to find the best solution for the client
• You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do
• You thrive working in a fast-paced environment and have an open mind when it comes to the changing environment a scale-up can sometimes bring
• You possess natural communication skills, and you are not afraid of phone, virtual and in-person engagement

What We Offer

At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.

Time off, flexibility & balance

• 30 days annual leave, earning up to 32 days leave with tenure
• Hybrid working model
• Enhanced Parental Leave
• Health insurance

Setting you up for success

• Competitive, benchmarked compensation (base salary plus commission)
• 3-month immersive onboarding experience
• Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
• Clear internal mobility pathways to accelerate your career

The uniquely Doctify experience

• Daily team huddles to connect, share wins and spark ideas
• Regional Lunch Clubs & team socials powered by our Fun Police
• Quarterly Doctifier nominated Impact Awards
• Employee referral bonus: £700 (or local equivalent) per hire

Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [e-mail].