Account Manager, Amazon Payment Services

Amazon; Dubai; On-site; AED 140,000 - 190,000; Full time

Job summary

Amazon Payment Services seeks an Account Manager to handle key merchant relationships and drive onboarding, growth and operational excellence in a fast-paced fintech environment.

The role requires strong analytical skills, excellent communication with external partners, and the ability to collaborate across business operations, marketing, product and technology teams. Dubai-based office is available.

Qualifications

• Bachelor's degree required with strong analytical background.
• Experience analyzing data and best practices to assess performance drivers.
• 5+ years in client or vendor facing roles focusing on relationship management and negotiation skills.

Responsibilities

• Manage day-to-day relationships with external partners and identify opportunities to improve merchant onboarding, growth and management.
• Be the voice for merchants to leadership and collaborate with cross-functional teams to challenge the status quo.
• Work cross-functionally with business operations, marketing, product and tech teams.

Skills

Data analysis

Communication with partners

Negotiation skills

Attention to detail

Organized / process oriented

Written communication

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Account Manager, Amazon Payment Services

DESCRIPTION

We are a smart team of doers that work passionately to apply cutting‑edge advances in technology and to solve real-world problems that will transform our customers’ experiences in ways we can’t even imagine yet. As an Account Manager you will be working with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams.

We are looking for a motivated entrepreneurial and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving.

Key job responsibilities

You will be expected to manage day-to-day relationships with external partners while continuing to identify new opportunities to improve existing processes for merchant onboarding, growth and management. You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants. Additionally you will gain experience working cross-functionally with the business operations, marketing, product and tech teams.

We are open to hiring candidates to work out of one of the following locations:
Dubai ARE

BASIC QUALIFICATIONS

• Bachelor's degree
• Experience analyzing data and best practices to assess performance drivers
• 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
• Good communication skills with external partners Experience communicating and presenting to senior leadership Strong attention to detail Organized and process oriented Proficiency with Microsoft excel . Excellent writing skills

PREFERRED QUALIFICATIONS

• High volume account management experience Experience writing Standard Operating Procedures Business Development or Account Management experience in Fintech space Job history of client facing Experience defining and communicating project objectives status and performance metrics to key stakeholders Have a record of accomplishment of delivering results in a scrappy fast-paced environment. History of teamwork and willingness to roll up one’s sleeves to get the job done