Account Manager

AimGulf; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Health & gym

Growth opportunities

Diversity & inclusion

Team events

Daily perks

Job summary

Talabat is seeking an Account Manager to grow partnerships with restaurant and vendor partners in Dubai. You will be the main contact, helping partners optimize their presence on our platform, grow sales, and maintain high satisfaction.

The role focuses on relationship building, data-driven improvements, and cross-functional collaboration. You will analyze performance, coordinate marketing campaigns, and renew contracts to ensure strategic, long-term partnerships with a leading online food

Qualifications

• 2–5 years of experience in Account Management, Sales, or Partner Success.
• Bachelor’s degree in Business, Marketing, or related field required.

Responsibilities

• Build and maintain strong relationships with restaurant and vendor partners.
• Optimize partner presence on the Talabat platform to grow sales and satisfaction.
• Analyze sales and engagement data to identify menu, pricing, and delivery improvements.
• Coordinate marketing campaigns and promotions to drive order volume.
• Collaborate with Marketing, Logistics, and Operations to address partner needs.
• Negotiate and renew commercial agreements to sustain strategic partnerships.

Skills

Analytical skills

Communication

Negotiation

Customer-focused

Self-starter

Education

Bachelor's degree in Business/Marketing

Tools

Excel/Google Sheets

Job description

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 3 November 2026

Job Reference/ID: e58c0883-a811-4141-b34a-1a21d3d1fee1

Job Description / Role:

As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.

Key Responsibilities:

• Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
• Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
• Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
• Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
• Share actionable recommendations based on performance metrics to drive revenue and efficiency.
• Conduct regular business reviews to align on results, opportunities, and growth plans.
• Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.
• Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
• Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
• Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
• Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
• Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
• Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.

Experience Required:

• 2-5 years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).

Education Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

Skills Required:

• Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-first mindset with a strong focus on delivering value to partners.
• Self-starter with the ability to work independently in a fast-paced environment.

Employment / Job Type:

• Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
• Grow With Us: We’re all about growth and recognition, both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.

Nationality: Any Nationality

About the Company:

One of the largest online food ordering and delivery platforms in the Middle East and North Africa. Founded in Kuwait and headquartered in Dubai, Talabat connects customers with restaurants, groceries, and pharmacies, and also runs quick commerce and cloud kitchen partnerships across the UAE, Saudi Arabia, Qatar, Bahrain, Oman, Egypt, and Iraq.

Company Industry:

Food Delivery

Department / Functional Area:

Sales & Business Development

Closing Date: Not mentioned (apply as soon as possible)