Account Manager - Arabic Speaker / Hindi Speaker

talabat; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Talabat is seeking an Account Manager in the UAE to manage and grow restaurant and vendor partnerships. You will act as the main contact to optimize partner presence on Talabat, drive sales, and ensure high partner satisfaction.

The role requires relocation consideration to Abu Dhabi and strong analytical and communication skills. You will analyze data, propose menu and pricing improvements, and coordinate marketing campaigns to boost order volume while collaborating with Marketing, Logistics,

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 2-5 years of experience in Account Management, Sales, or Partner Success.
• Strong analytical skills; comfortable with data dashboards and Excel/Google Sheets.
• Must be living in or willing to relocate to Abu Dhabi.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-first mindset with a focus on delivering value to partners.
• Self-starter with ability to work independently in a fast-paced environment.

Responsibilities

• Partner Relationship Management: Build and maintain long-term relationships with restaurant and vendor partners; ensure high partner satisfaction and retention; provide insights to drive growth.
• Data-Driven Consulting: Analyze sales, operations, and engagement data; offer actionable recommendations to improve menu performance, pricing, promotions, and delivery logistics.
• Account Growth & Optimization: Identify growth opportunities, upsell services, coordinate marketing campaigns to drive order volume.
• Cross-Functional Collaboration: Work with Marketing, Logistics, and Operations to address partner needs and resolve issues; support onboarding and campaign execution.
• Contract Management & Compliance: Negotiate renewals; ensure SLAs and standards are met.

Skills

Relationship management

Communication

Negotiation

Interpersonal skills

Data analysis

Education

Bachelor's degree in Business/Marketing or related field

Tools

Excel/Google Sheets

Job description

Role Summary

As an Account Manager at Talabat you will be responsible for managing and growing relationships with our restaurant and vendor partners You will serve as the main point of contact helping them optimize their presence on our platform grow their sales and ensure a high level of partner satisfaction

What s On Your Plate

Partner Relationship Management

• Build and maintain strong long-term relationships with existing restaurant and vendor partners
• Ensure high partner satisfaction and retention through proactive communication support and service excellence
• Serve as a trusted advisor providing partners with insights that support their business growth on the platform

Data-Driven Consulting

• Analyze sales operational and engagement data to identify areas for improvement in menu performance pricing promotions and delivery logistics
• Share actionable recommendations based on performance metrics to drive revenue and efficiency
• Conduct regular business reviews to align on results opportunities and growth plans

Account Growth amp Optimization

• Identify growth opportunities within the portfolio upsell services suggest cross-promotions and improve partner performance
• Support partners in optimizing content e g menu structure images delivery times for better customer engagement and conversion
• Recommend and coordinate marketing campaigns and promotional offers to drive order volume

Cross-Functional Collaboration

• Collaborate closely with internal teams such as Marketing Logistics and Operations to address partner needs and resolve issues promptly
• Ensure smooth onboarding campaign execution and issue resolution for assigned accounts

Contract Management amp Compliance

• Negotiate and renew commercial agreements to ensure a fair and strategic partnership
• Ensure partners comply with service-level agreements and maintain operational standards including delivery quality and availability

Company Description Bachelor's degree in Business, Marketing, or a related field. 2-5 years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. *Must be living in or willing to relocate to Abu Dhabi* Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Self-starter with the ability to work independently in a fast-paced environment.