Sr. Specialist Strategic Accounts & Partnerships - MENA

Talabat; Abu Dhabi; Hybrid; AED 240.000 - 360.000; Vollzeit

Zusammenfassung

talabat is seeking a Sr. Specialist Strategic Accounts & Partnerships - MENA to support regional enterprise strategy, analytics, and partner relationships across eight markets.

You will translate large data sets into clear narratives, lead quarterly and annual partner reviews, and drive opportunity identification and risk mitigation in collaboration with legal and finance. You will work with account managers, marketing, and operations to improve partner performance, manage multiple workstreams,

Qualifikationen

• A graduate in Economics, Business, or Statistics from a reputed institution.
• 4-5 years of experience in performance or program management at an internet-first/consumer-tech company is a must.
• Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling.
• Strong analytical mindset and a passion for simplifying data into clear insights.
• Strong communication and people skills; ability to influence internal as well as external stakeholders.
• A structured thinker with excellent communication and stakeholder management skills (including the confidence to push back when needed).
• Exposure to user engagement funnels and metrics such as iROAS, CM, unit economics, DAU/MAU etc.
• Strong commercial mindset with the ability to connect contracts, marketing, performance, and partner experience into one operating model.

Aufgaben

• Analyze large, varied datasets to extract trends, flag early signals, and generate actionable insights.
• Own the development and delivery of quarterly and annual partner reviews using analytics and visual storytelling.
• Proactively surface growth opportunities and risks; collaborate with legal and finance to address contract blockers and drive solutions.
• Own tracking of partner investments and volumes, ensuring performance is transparent and on target.
• Drive campaign planning across markets with account managers and marketing teams to deliver measurable impact for vendors.
• Assist in timely, structured resolution of POS and operational issues to ensure partner satisfaction.
• Improve Vendor NPS by addressing gaps and establishing frictionless communication with partners.
• Build strong relationships with KAMs and partner stakeholders; travel regularly for planning and execution.
• Manage multiple concurrent workstreams across functions and markets while keeping timelines and outcomes on track.

Kenntnisse

Data analysis

Storytelling with data

Stakeholder management

Cross-functional collaboration

Google Sheets

Google Slides

Ausbildung

Bachelor's degree in Economics/Business/Statistics

Tools

Google Sheets

Google Slides

Jobbeschreibung

Job description

About the opportunity

As a Sr. Specialist Strategic Accounts & Partnerships - MENA you will work within the regional business team at talabat. This team manages talabat’s enterprise business strategy & manages relationships with the largest regional partners across 8 markets.

We are looking for a sharp, hands-on generalist to support talabat’s regional strategic accounts team with data-driven insights, engaging presentations, and operational efficiency. This role is perfect for someone who thrives in high-pressure environments, simplifying data into clear narratives and can seamlessly manage multiple moving parts across functions. You will be closely involved with portfolio management, heavy analytics, top-down problem-solving, and stakeholder management.

Responsibilities

• Analyze large, varied datasets (business, marketing, operational) to extract trends, flag early signals, and generate actionable insights.
• Own the development and delivery of quarterly and annual partner reviews, using deep analytics and clear, recommendation-led visual storytelling.
• Proactively surface growth opportunities and risks; collaborate with legal and finance to address contract blockers and drive solutions.

Partner Experience & Growth

• Own tracking of partner investments and volumes in line with commercial agreements, ensuring performance is transparent and on target.
• Work closely with account managers and marketing teams to drive campaign planning across markets, to deliver measurable impact for vendor partners, especially for high-priority or exclusive vendors.
• Assist in resolution of POS and operational issues across functions in a timely, structured way to ensure partner satisfaction.
• Improve Vendor NPS by addressing gaps beyond day-to-day KAM interactions and establishing frictionless communication, fast resolutions, and high trust with partners.

Multi-Stakeholder Program Management

• Build strong relationships with KAMs and partner stakeholders; travel regularly to drive market-specific planning and execution.
• Manage multiple concurrent workstreams across functions (sales, marketing, finance, ops, legal etc) and all talabat markets, while keeping timelines, stakeholders, and partner outcomes on track.

What you need to be successful

• A graduate in Economics, Business, or Statistics from a reputed institution.
• 4-5 years of experience in performance or program management at an internet-first/consumer-tech company is a must.
• Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling (these would be critical to your daily tasks and deliverables).
• Strong analytical mindset and a passion for simplifying data into clear insights.
• Strong communication and people skills; ability to influence internal as well as external stakeholders.
• A structured thinker with excellent communication and stakeholder management skills (including the confidence to push back when needed).
• Exposure to user engagement funnels and metrics such as iROAS, CM, unit economics, DAU/MAU etc.
• Strong commercial mindset with the ability to connect contracts, marketing, performance, and partner experience into one operating model.

Who we are

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

Here at talabat, we are building a high-performance culture through an engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.