Account Manager - Arabic Speaker
Talabat
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Benefits offered by this job
Job summary
Talabat Holding is seeking an Account Manager to manage and grow relationships with restaurant and vendor partners on the Talabat platform. You will optimize partner presence, drive revenue, and ensure high partner satisfaction.
Responsibilities include data-driven consulting, pricing and menu optimization, and coordinating marketing campaigns to increase order volume. Collaboration with Marketing, Logistics, and Operations is essential.
Qualifications
- Bachelor's degree required in Business, Marketing, or a related field.
- 2-5 years of experience in Account Management, Sales, or Partner Success (food tech, FMCG, or e-commerce a plus).
- Strong analytical skills; comfortable with data dashboards and Excel/Google Sheets.
Responsibilities
- Manage and grow relationships with restaurant and vendor partners on Talabat platform.
- Analyze sales, pricing, promotions, and delivery data to drive revenue and efficiency.
- Identify growth opportunities and coordinate marketing campaigns to boost orders.
Skills
Education
Tools
Job description
As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
Share actionable recommendations based on performance metrics to drive revenue and efficiency.
Conduct regular business reviews to align on results, opportunities, and growth plans.
Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.
Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
Bachelor's degree in Business, Marketing, or a related field.
2-5years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
Must be living in or willing to relocate to Abu Dhabi
Excellent communication, negotiation, and interpersonal skills.
Customer-first mindset with a strong focus on delivering value to partners.
Self-starter with the ability to work independently in a fast-paced environment.
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!
Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.
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