5-Star Resort Waiter/Waitress – Upsell & Guest Experience

Sofitel; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sofitel Dubai The Palm is hiring a luxury-outlet hospitality professional to join our Food & Beverage team. You will greet guests, take orders, upsell, and ensure flawless service in a premier resort setting on Palm Jumeirah.

The ideal candidate has luxury-hotel experience, is energetic, fluent in English, and based in the United Arab Emirates. Join us to uphold Sofitel's high standards and guest-first approach across all service stages.

Qualifications

• Have prior experience within a luxury hotel/established restaurant.
• Be fun, energetic and have a passion for hospitality.
• Already based in the United Arab Emirates.
• Fluent English speaker.

Responsibilities

• Familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation: mise-en-place, setting and resetting tables, light cleaning.
• Take food and beverage orders from guests, upselling where possible.
• Utilize the outlet POS system as prescribed.
• Ensure all sales are properly recorded and follow procedures for ordering, voiding or correcting items.
• Serve food and beverages according to established standards.
• Clear tables and remove dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• Be flexible to guest requests for specific food and beverage preparation methods/ingredients.
• Follow presentation guidelines as established by the F&B Manager.
• Maintain the assigned station/section in a clean and orderly manner.
• Ensure all brand standards are implemented where appropriate.

Skills

Hospitality

Upselling

English fluency

Tools

POS system

Job description

Sofitel Dubai The Palm is hiring a luxury-outlet hospitality professional to join our Food & Beverage team. You will greet guests, take orders, upsell, and ensure flawless service in a premier resort setting on Palm Jumeirah.

The ideal candidate has luxury-hotel experience, is energetic, fluent in English, and based in the United Arab Emirates. Join us to uphold Sofitel's high standards and guest-first approach across all service stages.